hello
i've downloaded sophos endpoint protection about a month ago and it is now under evaluation. my environment are linux based and i've one system setup as 'update server' and the rest are 'update client'. the licence was just expired and i've registered for another one. after updating in the server it has no problem to download and update the definition for itself but the clients are no longer able to download the same from the server. what is the problem? i'm new to this product and i hope the experts here and give me some hints to solve this issue.
here's the error messages i can see in the client log:
Sat 17 May 2014 05:56:22 AM HKT: update.failed Failed to replicate from http://hostname/sophos-av
Sat 17 May 2014 05:56:22 AM HKT: update.failed Failed to replicate from all update sources
[Sat May 17 07:20:38 2014] [error] [client xxx.xxx.xxx.xxx] (13)Permission denied: access to /sophos-av/cidsync.upd denied
[Sat May 17 07:20:38 2014] [error] [client xxx.xxx.xxx.xxx] File does not exist: /var/www/html/errors
before the licence update everything is working properly
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