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Problem with 1Password for Windows helper

Manaburner

Hi again,

I'm using 1Password for Windows and since installing SAV, there's a problem with the 1Password helper. It's a WIndows process that communicates with a Firefox extension and since installing Sophos, that's no longer possible.

I didn't install the firewall module so I think it's related to the web protection component.

Is there a way to whitelist processes, so that they are not checked by web protection?

Thanks in advance

Regards,

Michael

:27879


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  • 0

    Hello Michael,

    there's always a policy assigned to a group (except Unassigned) - even if it's just the Default (or Standard in German). The policies' contents define the state of the different features. Thus it's important to know what the settings are. Also it's worth noting that the Default policies are not unchangeable.

    If you assign nk WebControl instead of Default (assuming you haven't changed this one) there's a change (as the default of Default - forgive the pun - is Disabled). So in this case it'd be Web Control which causes the problems with 1Password. But what have you changed from the default in your AV policy?

    Christian

    :27899
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  • 0

    Hello Michael,

    there's always a policy assigned to a group (except Unassigned) - even if it's just the Default (or Standard in German). The policies' contents define the state of the different features. Thus it's important to know what the settings are. Also it's worth noting that the Default policies are not unchangeable.

    If you assign nk WebControl instead of Default (assuming you haven't changed this one) there's a change (as the default of Default - forgive the pun - is Disabled). So in this case it'd be Web Control which causes the problems with 1Password. But what have you changed from the default in your AV policy?

    Christian

    :27899
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