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Enterprise console management for MAC OS?

PamP

I'm running enterprise console version 5.2.1 R2. Client software is Sophos Endpoint Security and Control version 10.3. I have been able to install the MAC client successfully. But I am not able to manage the MACs on the enterprise console. When we purchased Sophos, we were told it can run on both PCs and MACs. But wasn't told to us, is that it does not support the policies. I got this information from sophos support. I am angry that we were not given these specifics prior to the purchase. Has anyone had any success using the enterprise console and managing macs? What good does it do to bother installing sophos on the MACs then? 

Following is a list of policies we do not support on Mac OS X:
Firewall
NAC
Application Control
Data Control
Device Control (will come with v9.1)
Full Disk Encryption
Tamper Protection (will come with v9.1)
Patch
Web Control

:48664


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    Hello PamP,

    first of all, I'm not Sophos (just to avoid the occasional misconception).

    But wasn't told to us, is that it does not support the policies

    Well, actually these features are not in Sophos Anti-Virus for Mac OS X (please note that the name is still Anti-Virus for all platforms except Windows). Admittedly there is no document with the feature details or a platform/feature matrix (and if, they are hard to find). Nevertheless, (pre-)Sales or the partner/reseller should have been able to give you this information.

    Has anyone had any success using the enterprise console and managing macs? What good does it do to bother installing sophos on the MACs then?

    Macs can be managed. You don't think that "plain AV" isn't necessary on Macs, do you? Or maybe your concept of management is different from mine. "Basic" management is:

    • Clients reporting their status, OS and AV versions, compliance with Updating and AV policies, threats, errors and and alerts
    • Assigning Updating and AV policies

    I understand your disappointment but ... may I ask which of the missing features are most important (and furthermore why you obviously did buy-before-you-try)? Some of them are rather easy to deploy and use, others (like Data Control or Firewall) are definitely not. 

    Christian

    :48696
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  • 0

    Hello PamP,

    first of all, I'm not Sophos (just to avoid the occasional misconception).

    But wasn't told to us, is that it does not support the policies

    Well, actually these features are not in Sophos Anti-Virus for Mac OS X (please note that the name is still Anti-Virus for all platforms except Windows). Admittedly there is no document with the feature details or a platform/feature matrix (and if, they are hard to find). Nevertheless, (pre-)Sales or the partner/reseller should have been able to give you this information.

    Has anyone had any success using the enterprise console and managing macs? What good does it do to bother installing sophos on the MACs then?

    Macs can be managed. You don't think that "plain AV" isn't necessary on Macs, do you? Or maybe your concept of management is different from mine. "Basic" management is:

    • Clients reporting their status, OS and AV versions, compliance with Updating and AV policies, threats, errors and and alerts
    • Assigning Updating and AV policies

    I understand your disappointment but ... may I ask which of the missing features are most important (and furthermore why you obviously did buy-before-you-try)? Some of them are rather easy to deploy and use, others (like Data Control or Firewall) are definitely not. 

    Christian

    :48696
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