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Re: SUM status reported to Console - "backlog"; Endpoint up-to-date: unknown

Clive

This is happening to me since yesterday - "unknown" in the "Up to Date" column on the Enterprise Console. Checked several of the endpoints mannually and they're reporting as updated.

:22683


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    Hi Christian,

    thanks for your reply. The problem persists... The last message is actual, so the RMS works?! We are using only one SUM and CID.

    Where can i find the number of IDE or do you mean the product version?

    Yesterday there have been an problem with the CPU load. The Sophos Update Manager needed 99% of it... twice. So i had to restart the service. Don't know if this is important for the problem.

    Enzyme

    :22731
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  • 0

    Hi Christian,

    thanks for your reply. The problem persists... The last message is actual, so the RMS works?! We are using only one SUM and CID.

    Where can i find the number of IDE or do you mean the product version?

    Yesterday there have been an problem with the CPU load. The Sophos Update Manager needed 99% of it... twice. So i had to restart the service. Don't know if this is important for the problem.

    Enzyme

    :22731
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