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Re: SUM status reported to Console - "backlog"; Endpoint up-to-date: unknown

Clive

This is happening to me since yesterday - "unknown" in the "Up to Date" column on the Enterprise Console. Checked several of the endpoints mannually and they're reporting as updated.

:22683


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    Hello Clive,

    it's perhaps a good idea that you start a new thread - don't think that whatever caused the original issue is still present in SEC.

    Anyway - this can have quite a number of causes. So a few questions:

    • Are all clients affected?
    • Is their Last message time recent?
    • Is the number of IDEs correct (as of now 225 for VDL4.75)?
    • What is the time of the last update in the Update managers view? Any errors?

    Version(s) in use might also help.

    Christian

    :22685
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  • 0

    Hello Clive,

    it's perhaps a good idea that you start a new thread - don't think that whatever caused the original issue is still present in SEC.

    Anyway - this can have quite a number of causes. So a few questions:

    • Are all clients affected?
    • Is their Last message time recent?
    • Is the number of IDEs correct (as of now 225 for VDL4.75)?
    • What is the time of the last update in the Update managers view? Any errors?

    Version(s) in use might also help.

    Christian

    :22685
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