Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 1 subscriber
  • Views 3802 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos error re folder doesn't exist

ClaireJoanne

Hi there

I keep being notified on the Enterprise Console regarding errors on workstations - these errors tell me about folders users have tried to access that don't exist.

I have the option then to acknowledge the error - is this all I have to do?

Many thanks

:10553


This thread was automatically locked due to age.
Parents
  • 0

    Hello Claire,

    The on access driver failed to read from file

    This happens from time to time and can be considered normal if it's not too frequent.

    It's probably the best choice to set a "baseline" by acknowledging all these errors. When you get new ones you should perhaps investigate one or two in detail (is there additional information in SAV.txt, what kind of scan is involved, does the file/folder exist, could it be locked exclusively). You'll quickly get more confident dealing with these errors - and yes, this is usually to simply acknowledge them.

    Christian

    :11179
Reply
  • 0

    Hello Claire,

    The on access driver failed to read from file

    This happens from time to time and can be considered normal if it's not too frequent.

    It's probably the best choice to set a "baseline" by acknowledging all these errors. When you get new ones you should perhaps investigate one or two in detail (is there additional information in SAV.txt, what kind of scan is involved, does the file/folder exist, could it be locked exclusively). You'll quickly get more confident dealing with these errors - and yes, this is usually to simply acknowledge them.

    Christian

    :11179
Children
No Data