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Problem reinstalling Sophos Management Server...

Terry_S

Hi,

I had a few issues recently during a sophos migration from one server to another. Long story short, I've uninstalled the Sophos Management Server portion as per a KB Article and when I go to reinstall the component, I get prompted to import the Existing master security officer certificate. We've never actually used Safeguard (which I assume this is for), and I don't get a prompt beforehand to choose whether to use encryption like before. I assume there is a settings or registry key that thinks safeguard is installed, any ideas where I can find this ?

Thanks

Terry

:46691


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    Hello Terry,

    got the clone.

    To make it short - the Manage prompt is bypassed and the certificate is requested when the Encryption database has been "seeded", i.e. when the certificates have been created on a previous run. It looks like this applies also to an imported database so the run might be long past and done on the old server.

    Anyway, as you don't need the database it should be safe to reinit just the SOPHOSENC52 database. There's a script InstallEncryptionDB.bat  in C:\sec_521r2\ServerInstaller\DB\Encryption\. Run it from an elevated cmd window. Usual disclaimers apply.

    HTH

    Christian

    :46937
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  • 0

    Hello Terry,

    got the clone.

    To make it short - the Manage prompt is bypassed and the certificate is requested when the Encryption database has been "seeded", i.e. when the certificates have been created on a previous run. It looks like this applies also to an imported database so the run might be long past and done on the old server.

    Anyway, as you don't need the database it should be safe to reinit just the SOPHOSENC52 database. There's a script InstallEncryptionDB.bat  in C:\sec_521r2\ServerInstaller\DB\Encryption\. Run it from an elevated cmd window. Usual disclaimers apply.

    HTH

    Christian

    :46937
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