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Problem reinstalling Sophos Management Server...

Terry_S

Hi,

I had a few issues recently during a sophos migration from one server to another. Long story short, I've uninstalled the Sophos Management Server portion as per a KB Article and when I go to reinstall the component, I get prompted to import the Existing master security officer certificate. We've never actually used Safeguard (which I assume this is for), and I don't get a prompt beforehand to choose whether to use encryption like before. I assume there is a settings or registry key that thinks safeguard is installed, any ideas where I can find this ?

Thanks

Terry

:46691


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  • 0

    Hi Christian,

    I'm using 5.21r2. I checked for that reg key but didn't find anything. I also searched the registry for any 'safeguard' and found about another 4 which I cleared. I'm still getting the prompt unfortunately. Could it be something in the Sophos Database indicating Safeguard is installed ?

    Thanks

    Terry

    :46777
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  • 0

    Hi Christian,

    I'm using 5.21r2. I checked for that reg key but didn't find anything. I also searched the registry for any 'safeguard' and found about another 4 which I cleared. I'm still getting the prompt unfortunately. Could it be something in the Sophos Database indicating Safeguard is installed ?

    Thanks

    Terry

    :46777
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