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SEC 4.7 upgrade to SEC 5.0 fail

xm51

Hi,

When i try upgarde sec 5.0 fail to install show error code : 1603 ,then i try follow http://www.sophos.com/support/knowledgebase/article/116231.html , still got same error, please see below error infrom, please help check what is issue

2/21/2012 1:26:52 AM, INFO : About to install Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_TERMINATE message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Server32.msi failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Ended installing Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_INSTALLEND message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Management Server failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Deactivate state: Installing
2/21/2012 1:26:53 AM, INFO : Activate state: Failed
2/21/2012 1:26:53 AM, INFO : Entered Installation failed page.

Thanks & Regards

XM

:22257


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  • 0

    Hello XM,

    discover computers, these new pcs will come to unassigned group

    which method do you use (there are four - to be exact, one is Import from AD and the others Discover? For the latter what you describe is the normal and correct procedure.

    Duplicates can have a number of reasons - it is perhaps better you start a new thread for this. Generally you just delete the "unwanted" ones (e.g. those with a Last Message Time way in the past).

    Christian

    :22963
Reply
  • 0

    Hello XM,

    discover computers, these new pcs will come to unassigned group

    which method do you use (there are four - to be exact, one is Import from AD and the others Discover? For the latter what you describe is the normal and correct procedure.

    Duplicates can have a number of reasons - it is perhaps better you start a new thread for this. Generally you just delete the "unwanted" ones (e.g. those with a Last Message Time way in the past).

    Christian

    :22963
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