Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 29 replies
  • Subscribers 1 subscriber
  • Views 30411 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SEC 4.7 upgrade to SEC 5.0 fail

xm51

Hi,

When i try upgarde sec 5.0 fail to install show error code : 1603 ,then i try follow http://www.sophos.com/support/knowledgebase/article/116231.html , still got same error, please see below error infrom, please help check what is issue

2/21/2012 1:26:52 AM, INFO : About to install Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_TERMINATE message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Server32.msi failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Ended installing Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_INSTALLEND message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Management Server failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Deactivate state: Installing
2/21/2012 1:26:53 AM, INFO : Activate state: Failed
2/21/2012 1:26:53 AM, INFO : Entered Installation failed page.

Thanks & Regards

XM

:22257


This thread was automatically locked due to age.
Parents
  • 0

    Hi Christian,

    Now the error fixed, restart the server, need waiting one day after, can auto update now, but now when new pc joined domain, click discover computers, these new pcs will come to unassigned group, and cannot click protect computers, need manual move the pc to global group,then can protect , need how to fix? and other one issue. if SEC side got  Duplicate computer need how to delete one?

    Thanks & Regards

    XM

    :22951
Reply
  • 0

    Hi Christian,

    Now the error fixed, restart the server, need waiting one day after, can auto update now, but now when new pc joined domain, click discover computers, these new pcs will come to unassigned group, and cannot click protect computers, need manual move the pc to global group,then can protect , need how to fix? and other one issue. if SEC side got  Duplicate computer need how to delete one?

    Thanks & Regards

    XM

    :22951
Children
No Data