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SEC 4.7 upgrade to SEC 5.0 fail

xm51

Hi,

When i try upgarde sec 5.0 fail to install show error code : 1603 ,then i try follow http://www.sophos.com/support/knowledgebase/article/116231.html , still got same error, please see below error infrom, please help check what is issue

2/21/2012 1:26:52 AM, INFO : About to install Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_TERMINATE message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Server32.msi failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Ended installing Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_INSTALLEND message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Management Server failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Deactivate state: Installing
2/21/2012 1:26:53 AM, INFO : Activate state: Failed
2/21/2012 1:26:53 AM, INFO : Entered Installation failed page.

Thanks & Regards

XM

:22257


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  • 0

    Hello XM,

    whatever the server did before restarting (install updates?) it should do this only once and subsequent restarts should take much less time.

    Yes, sc is run from a command window. If you run

    sc query|find "SQL"

    you'll get something like

    DISPLAY_NAME: SQL Server Integration Services
    DISPLAY_NAME: SQL Server FullText Search (MSSQLSERVER)
    SERVICE_NAME: MSSQL$SOPHOS
    DISPLAY_NAME: SQL Server (SOPHOS)
    SERVICE_NAME: MSSQLSERVER
    DISPLAY_NAME: SQL Server (MSSQLSERVER)
    SERVICE_NAME: MSSQLServerOLAPService
    DISPLAY_NAME: SQL Server Analysis Services (MSSQLSERVER)
    DISPLAY_NAME: SQL Server Reporting Services (MSSQLSERVER)
    SERVICE_NAME: SQLBrowser
    DISPLAY_NAME: SQL Server Browser
    SERVICE_NAME: SQLSERVERAGENT
    DISPLAY_NAME: SQL Server Agent (MSSQLSERVER)
    SERVICE_NAME: SQLWriter
    DISPLAY_NAME: SQL Server VSS Writer

    In this example you'd use

    sc config "Sophos Management Service" Depend= " MSSQL$SOPHOS "

    HTH

    Christian

    :22547
Reply
  • 0

    Hello XM,

    whatever the server did before restarting (install updates?) it should do this only once and subsequent restarts should take much less time.

    Yes, sc is run from a command window. If you run

    sc query|find "SQL"

    you'll get something like

    DISPLAY_NAME: SQL Server Integration Services
    DISPLAY_NAME: SQL Server FullText Search (MSSQLSERVER)
    SERVICE_NAME: MSSQL$SOPHOS
    DISPLAY_NAME: SQL Server (SOPHOS)
    SERVICE_NAME: MSSQLSERVER
    DISPLAY_NAME: SQL Server (MSSQLSERVER)
    SERVICE_NAME: MSSQLServerOLAPService
    DISPLAY_NAME: SQL Server Analysis Services (MSSQLSERVER)
    DISPLAY_NAME: SQL Server Reporting Services (MSSQLSERVER)
    SERVICE_NAME: SQLBrowser
    DISPLAY_NAME: SQL Server Browser
    SERVICE_NAME: SQLSERVERAGENT
    DISPLAY_NAME: SQL Server Agent (MSSQLSERVER)
    SERVICE_NAME: SQLWriter
    DISPLAY_NAME: SQL Server VSS Writer

    In this example you'd use

    sc config "Sophos Management Service" Depend= " MSSQL$SOPHOS "

    HTH

    Christian

    :22547
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