Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 29 replies
  • Subscribers 1 subscriber
  • Views 30388 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SEC 4.7 upgrade to SEC 5.0 fail

xm51

Hi,

When i try upgarde sec 5.0 fail to install show error code : 1603 ,then i try follow http://www.sophos.com/support/knowledgebase/article/116231.html , still got same error, please see below error infrom, please help check what is issue

2/21/2012 1:26:52 AM, INFO : About to install Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_TERMINATE message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Server32.msi failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Ended installing Server32.msi
2/21/2012 1:26:53 AM, INFO : Processing INSTALLMESSAGE_INSTALLEND message from MSI
2/21/2012 1:26:53 AM, INFO : Installation of Management Server failed with error code: 1603
2/21/2012 1:26:53 AM, INFO : Deactivate state: Installing
2/21/2012 1:26:53 AM, INFO : Activate state: Failed
2/21/2012 1:26:53 AM, INFO : Entered Installation failed page.

Thanks & Regards

XM

:22257


This thread was automatically locked due to age.
Parents
  • 0

    Hi Christian,

    Thanks your help, i try finded the detalis,please refer below , but when i use SEC 4.7 no this problem, need how to fix?

    Action ended 1:26:53: ResetSOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A70. Return value 1.
    MSI (s) (24:B8) [01:26:53:389]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI161D.tmp, Entrypoint: DeobfuscatePassword
    Action start 1:26:53: DeobfuscatePassword.
    DeobfuscatePassword:  Initialized.
    DeobfuscatePassword:  Deobfuscating: OBFUSCATEDSERVERPASSWORD to SERVER_USERNAMEPASSWORD
    DeobfuscatePassword:  Error 0x80004005: Standard exception
    DeobfuscatePassword:  Error 0x80004005: Exception caught
    Action ended 1:26:53: DeobfuscatePassword. Return value 3.
    Action ended 1:26:53: INSTALL. Return value 3.

    Thanks & Regards

    XM

    :22277
Reply
  • 0

    Hi Christian,

    Thanks your help, i try finded the detalis,please refer below , but when i use SEC 4.7 no this problem, need how to fix?

    Action ended 1:26:53: ResetSOPHOS.A42953EB_3852_4E7A_82AB_8C060787C9A70. Return value 1.
    MSI (s) (24:B8) [01:26:53:389]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI161D.tmp, Entrypoint: DeobfuscatePassword
    Action start 1:26:53: DeobfuscatePassword.
    DeobfuscatePassword:  Initialized.
    DeobfuscatePassword:  Deobfuscating: OBFUSCATEDSERVERPASSWORD to SERVER_USERNAMEPASSWORD
    DeobfuscatePassword:  Error 0x80004005: Standard exception
    DeobfuscatePassword:  Error 0x80004005: Exception caught
    Action ended 1:26:53: DeobfuscatePassword. Return value 3.
    Action ended 1:26:53: INSTALL. Return value 3.

    Thanks & Regards

    XM

    :22277
Children
No Data