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File/Folder exclusion

Dear Experts,

 I work in a corporate environment where sophos 9.5 is being used for protection on the clients and servers. I support an application called avamar, which is a backup product.

 Avamar being server intensive program where it has a process called avtar.exe that runs during the backups and does the backups. We were notified that, backup performance may be impacted if sophos scans avtar.exe and other cache files on the server.

 Is there a way to centrally exclude files/folders and apply it to all the nodes ? or it has to be done client by client basis ?

 Also can we use wild cards like \avamar\*.dat for exclusion ?

Thanks

Gadikota

:17723


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  • Hi,

    You can centrally define exclusions in Enterprise Console.  I assume your machine are managed using Enterprise Console?

    You can exclude the directory for example:

    C:\avamar\

    This will exclude everything from under C:\avamar.  Do add the trailing backslash though, otherwise you'll exclude a non-existant file called avamar in the root of C.  

    That being said, maybe you can be more specific with your exclusions?  A good way of finding out what is accessed and how often is to run Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645 ) whilst a backup is taking place, or at least a portion of the backup, you can then use the "Tools" - "File Summary" to get an idea of which files would be most benefical to exclude.

    Regards,

    Jak

    :17731
Reply
  • Hi,

    You can centrally define exclusions in Enterprise Console.  I assume your machine are managed using Enterprise Console?

    You can exclude the directory for example:

    C:\avamar\

    This will exclude everything from under C:\avamar.  Do add the trailing backslash though, otherwise you'll exclude a non-existant file called avamar in the root of C.  

    That being said, maybe you can be more specific with your exclusions?  A good way of finding out what is accessed and how often is to run Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645 ) whilst a backup is taking place, or at least a portion of the backup, you can then use the "Tools" - "File Summary" to get an idea of which files would be most benefical to exclude.

    Regards,

    Jak

    :17731
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