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Device control failed when checking volume access

ilene

I am at a wits end. I have several machines that keep sending the following messages see below:

Device control failed when checking volume access: device name=\Device\CdRom0, errorCode=0x8000ffff.

The crazy thing is after much testing with our local machines. We ended up having to run uninstal run a register cleaner then reinstall again and then it work. Why I don't understand is why is doing this. We are dealing with several messages during the day no to say that some of this offices are in remote offices where we have to go though our vpn tunnel.

Has anyone run into this before. We have Console 4 and endpoint client 9. Workstation OS is Windows 2000.

thank you

:1433


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    Any progress or reply on this?  I get exactly same error on test machines.  Have had no reply from Sophos support!

    I would be interested to know what you had to uninstall to make it work and for how long does it work?

    I suppose I could go back to devicelock.

    :2173
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  • 0

    Any progress or reply on this?  I get exactly same error on test machines.  Have had no reply from Sophos support!

    I would be interested to know what you had to uninstall to make it work and for how long does it work?

    I suppose I could go back to devicelock.

    :2173
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