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All computers out of date on Enterprise Console 5.1

Norgenator

Hello,

Is there a place to adjust the latency when the computers display they are out of date on the Enterprise Console 5.1.0.1839?

This was fixed on a previous version of Enterprise Console (4.5.1.0). But the registry path \\EE\\ is not on 5.1.0.

I need the fix for the new version.. or maybe it is now a setting that I am missing. I have checked the forums and other tech sites for hours with no luck. Please help!

--

Below is the fix for the old version: 

Link to fix on previous version.

Fix for 4.5.1.0:

"It's a DWORD called ‘‘‘‘UpToDateLatencyMins’’’’ in the registry entry

[HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\EE\Management Tools]"

:25939


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  • 0
    Hello Erich,

    it's quite normal that under certain circumstances even in installations with a single SUM show the majority of computers as out of date. This shouldn't last longer than one or two client update intervals though and in no way necessitate constant action from SEC.
    It seems that either updating or reporting is delayed at "some point" for "some reason". It'd help if you could give the details Jak's mentioned (number of SUMs, hierarchy, update intervals etc.).

    Christian
    :26115
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  • 0
    Hello Erich,

    it's quite normal that under certain circumstances even in installations with a single SUM show the majority of computers as out of date. This shouldn't last longer than one or two client update intervals though and in no way necessitate constant action from SEC.
    It seems that either updating or reporting is delayed at "some point" for "some reason". It'd help if you could give the details Jak's mentioned (number of SUMs, hierarchy, update intervals etc.).

    Christian
    :26115
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