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Endpoint10 hangs windows 2000

Ranjith

Hi,

We have recently upgraded Sophos Endpoint to version 10. After few hours, Windows 2000 servers are being hanged/unresponsive.  They are responding only after a hard reboot....

We did not see any issues after uninstalling Sophos. Is this a bug in Endpoint 10?

Regards,

Ranjith

:24743


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  • 0

    All,

    For version 10 Sophos introduced a new way of implementing part of their product.   They have added hooks into the top of the  windows socket and this causes problems in windows 2000 servers and workstations

    For this fix you need sporder.exe and the dll which goes with it, you can get it from the MS SDK pack.

    Download the sdk pack on to a workstation  (the link is for 2003 but the tool will work on 2000)

    http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=6510

    You just need two files from the sdk pack so just install MS windows core SDK

    Go to the installation directory and search for sporder

    copy the two files to you home drive

             sporder.exe

             sporder.dll

    run sporder.exe while logged into the w2k server and move the two sophos entries from the top to the bottom

    If the server is healthy you don't even need to reboot the server (although a reboot is always recommended)

    Sophos confirmed it makes no difference to their product

    Works on windows 2000 workstation

    Sporder does not install any files

    I have not seen any downside to performing these actions

    You should be then set for another 10 years of use out of this product !!!

    O and as always test it in a non production environment first

    :33257
Reply
  • 0

    All,

    For version 10 Sophos introduced a new way of implementing part of their product.   They have added hooks into the top of the  windows socket and this causes problems in windows 2000 servers and workstations

    For this fix you need sporder.exe and the dll which goes with it, you can get it from the MS SDK pack.

    Download the sdk pack on to a workstation  (the link is for 2003 but the tool will work on 2000)

    http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=6510

    You just need two files from the sdk pack so just install MS windows core SDK

    Go to the installation directory and search for sporder

    copy the two files to you home drive

             sporder.exe

             sporder.dll

    run sporder.exe while logged into the w2k server and move the two sophos entries from the top to the bottom

    If the server is healthy you don't even need to reboot the server (although a reboot is always recommended)

    Sophos confirmed it makes no difference to their product

    Works on windows 2000 workstation

    Sporder does not install any files

    I have not seen any downside to performing these actions

    You should be then set for another 10 years of use out of this product !!!

    O and as always test it in a non production environment first

    :33257
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