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Endpoint10 hangs windows 2000

Ranjith

Hi,

We have recently upgraded Sophos Endpoint to version 10. After few hours, Windows 2000 servers are being hanged/unresponsive.  They are responding only after a hard reboot....

We did not see any issues after uninstalling Sophos. Is this a bug in Endpoint 10?

Regards,

Ranjith

:24743


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    Just to give an update from our Windows 2000 servers.

    We had a physical Windows 2000 server (our last remaining one) lockup last night.  Same error as our virtual machines, where the event log states it can not connect to any of the DCs and doesn't allow any Domain logins.  If you try to shut down, it will hang and you have to hard reboot the server.  

    The error received was:

    Event Type: Error
    Event Source: NETLOGON
    Event Category: None
    Event ID: 5783
    Date: 7/12/2012
    Time: 10:03:18 PM
    User: N/A
    Computer: <Server>
    Description:
    The session setup to the Windows NT or Windows 2000 Domain Controller \\<DC> for the domain <Domain> is not responsive. The current RPC call from Netlogon on \\<Server> to \\<DC> has been cancelled.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Based on this thread, we have reverted back to Sophos 9.7.7.  I have on my schedule now to update the OS to Windows 2003, as we haven't had this issue occur with any Windows 2003 servers at this time.  

    We were running Sophos 10.0.6 on the 4 servers running Windows 2000.  1 server has been upgraded to Windows 2003 R2, so we'll see if the issue reoccurs with this server.

    Chris

    :26979
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  • 0

    Just to give an update from our Windows 2000 servers.

    We had a physical Windows 2000 server (our last remaining one) lockup last night.  Same error as our virtual machines, where the event log states it can not connect to any of the DCs and doesn't allow any Domain logins.  If you try to shut down, it will hang and you have to hard reboot the server.  

    The error received was:

    Event Type: Error
    Event Source: NETLOGON
    Event Category: None
    Event ID: 5783
    Date: 7/12/2012
    Time: 10:03:18 PM
    User: N/A
    Computer: <Server>
    Description:
    The session setup to the Windows NT or Windows 2000 Domain Controller \\<DC> for the domain <Domain> is not responsive. The current RPC call from Netlogon on \\<Server> to \\<DC> has been cancelled.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Based on this thread, we have reverted back to Sophos 9.7.7.  I have on my schedule now to update the OS to Windows 2003, as we haven't had this issue occur with any Windows 2003 servers at this time.  

    We were running Sophos 10.0.6 on the 4 servers running Windows 2000.  1 server has been upgraded to Windows 2003 R2, so we'll see if the issue reoccurs with this server.

    Chris

    :26979
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