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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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  • 0

    log 2:

    10.05.2011 10:21:06 06D4 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20110510-092106.log
    10.05.2011 10:21:06 06D4 I Sophos Messaging Router 3.3.0.2059 starting...
    10.05.2011 10:21:06 06D4 I Setting ACE_FD_SETSIZE to 138
    10.05.2011 10:21:06 06D4 I Initializing CORBA...
    10.05.2011 10:21:06 06D4 I Setting connection cache limit to 10
    10.05.2011 10:21:06 06D4 I Creating ORB runner with 4 threads
    10.05.2011 10:21:06 06D4 I This computer is part of the domain domain
    10.05.2011 10:21:06 06D4 E ACE_DLL::open failed for TAO_ImR_Client: Error: check log for details.
    10.05.2011 10:21:06 06D4 E Unable to find service: ImR_Client_Adapter
    10.05.2011 10:21:06 06D4 I This router's IOR:
    IOR: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
    10.05.2011 10:21:06 06D4 I Successfully validated this router's IOR
    10.05.2011 10:21:06 06D4 I Reading router table file
    10.05.2011 10:21:06 06D4 I Host name: trev-PC-W7
    10.05.2011 10:21:06 06D4 I Local IP addresses:
    10.05.2011 10:21:06 06D4 I Resolved name: trev-PC-W7.domainname
    10.05.2011 10:21:06 06D4 I Resolved alias/es:
    10.05.2011 10:21:06 06D4 I Resolved IP addresses:
    10.05.2011 10:21:06 06D4 I Resolved reverse names/aliases: trev-PC-W7.domainname
    10.05.2011 10:21:06 06D4 I Waiting for messages...
    10.05.2011 10:21:06 06D4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 3, max number of user ports 15360
    10.05.2011 10:21:06 08A4 I Getting parent router IOR from avserver.domainname:8192
    10.05.2011 10:21:06 08A4 I Received parent router's IOR:
    IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a0000000010102000b00000031342e32302e35302e330000012000004100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f757465720000000300000000000000080000000100b100004f415401000000140000000100b1000100010000000000090101000000000014000000080000000100a60086000220
    10.05.2011 10:21:06 08A4 I Successfully validated parent router's IOR
    10.05.2011 10:21:06 08A4 I Accessing parent
    10.05.2011 10:21:06 08A4 I Parent is Router$avserver
    10.05.2011 10:21:06 08A4 I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
    10.05.2011 10:21:06 08A4 I RouterTableEntry state (router, logging on): Router$avserver is passive consumer, passive supplier
    10.05.2011 10:21:06 08A4 I Logged on to parent router as Router$trev-PC-W7:28380
    10.05.2011 10:21:06 08A4 I This computer is part of the domain domain
    10.05.2011 10:21:07 0850 I Client::LogonPushPush() successfully called back to client
    10.05.2011 10:21:07 0850 I Logged on Agent as a client
    10.05.2011 10:21:07 0894 I Routing to Agent: id=03C90383, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-ClientLogon
    10.05.2011 10:21:07 088C I Sent message (id=03C90383) to Agent
    10.05.2011 10:21:08 0894 I Received message for this router
    10.05.2011 10:21:08 0894 I EM-NotifyClientUpdates originator Router$trev-PC-W7:28380.Agent
    10.05.2011 10:21:08 0894 I Received message for this router
    10.05.2011 10:21:08 0894 I EM-GetClientStatus EMLib originator Router$trev-PC-W7:28380.Agent
    10.05.2011 10:21:08 0894 I Routing to Agent: id=05C90384, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-NotifyClientUpdates-Reply
    10.05.2011 10:21:08 0894 I Routing to Agent: id=07C90384, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-GetClientStatus-Reply
    10.05.2011 10:21:08 0888 I Sent message (id=05C90384) to Agent
    10.05.2011 10:21:08 0888 I Sent message (id=07C90384) to Agent
    10.05.2011 10:21:28 0894 I Routing to parent: id=01C90398, origin=Router$trev-PC-W7:28380.Agent, dest=EM, type=EM-GetStatus-Reply
    10.05.2011 10:21:28 088C I Sent message (id=01C90398) to Router$avserver
    10.05.2011 10:26:09 0894 I Routing to parent: id=01C904B1, origin=Router$trev-PC-W7:28380.Agent, dest=EM, type=EM-EntityEvent
    10.05.2011 10:26:09 0890 I Sent message (id=01C904B1) to Router$avserver
    10.05.2011 11:21:06 06D4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 4, max number of user ports 15360

    :12811
Reply
  • 0

    log 2:

    10.05.2011 10:21:06 06D4 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20110510-092106.log
    10.05.2011 10:21:06 06D4 I Sophos Messaging Router 3.3.0.2059 starting...
    10.05.2011 10:21:06 06D4 I Setting ACE_FD_SETSIZE to 138
    10.05.2011 10:21:06 06D4 I Initializing CORBA...
    10.05.2011 10:21:06 06D4 I Setting connection cache limit to 10
    10.05.2011 10:21:06 06D4 I Creating ORB runner with 4 threads
    10.05.2011 10:21:06 06D4 I This computer is part of the domain domain
    10.05.2011 10:21:06 06D4 E ACE_DLL::open failed for TAO_ImR_Client: Error: check log for details.
    10.05.2011 10:21:06 06D4 E Unable to find service: ImR_Client_Adapter
    10.05.2011 10:21:06 06D4 I This router's IOR:
    IOR: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
    10.05.2011 10:21:06 06D4 I Successfully validated this router's IOR
    10.05.2011 10:21:06 06D4 I Reading router table file
    10.05.2011 10:21:06 06D4 I Host name: trev-PC-W7
    10.05.2011 10:21:06 06D4 I Local IP addresses:
    10.05.2011 10:21:06 06D4 I Resolved name: trev-PC-W7.domainname
    10.05.2011 10:21:06 06D4 I Resolved alias/es:
    10.05.2011 10:21:06 06D4 I Resolved IP addresses:
    10.05.2011 10:21:06 06D4 I Resolved reverse names/aliases: trev-PC-W7.domainname
    10.05.2011 10:21:06 06D4 I Waiting for messages...
    10.05.2011 10:21:06 06D4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 3, max number of user ports 15360
    10.05.2011 10:21:06 08A4 I Getting parent router IOR from avserver.domainname:8192
    10.05.2011 10:21:06 08A4 I Received parent router's IOR:
    IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a0000000010102000b00000031342e32302e35302e330000012000004100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f757465720000000300000000000000080000000100b100004f415401000000140000000100b1000100010000000000090101000000000014000000080000000100a60086000220
    10.05.2011 10:21:06 08A4 I Successfully validated parent router's IOR
    10.05.2011 10:21:06 08A4 I Accessing parent
    10.05.2011 10:21:06 08A4 I Parent is Router$avserver
    10.05.2011 10:21:06 08A4 I RouterTableEntry::LogonToParentRouter() - logging on as active consumer
    10.05.2011 10:21:06 08A4 I RouterTableEntry state (router, logging on): Router$avserver is passive consumer, passive supplier
    10.05.2011 10:21:06 08A4 I Logged on to parent router as Router$trev-PC-W7:28380
    10.05.2011 10:21:06 08A4 I This computer is part of the domain domain
    10.05.2011 10:21:07 0850 I Client::LogonPushPush() successfully called back to client
    10.05.2011 10:21:07 0850 I Logged on Agent as a client
    10.05.2011 10:21:07 0894 I Routing to Agent: id=03C90383, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-ClientLogon
    10.05.2011 10:21:07 088C I Sent message (id=03C90383) to Agent
    10.05.2011 10:21:08 0894 I Received message for this router
    10.05.2011 10:21:08 0894 I EM-NotifyClientUpdates originator Router$trev-PC-W7:28380.Agent
    10.05.2011 10:21:08 0894 I Received message for this router
    10.05.2011 10:21:08 0894 I EM-GetClientStatus EMLib originator Router$trev-PC-W7:28380.Agent
    10.05.2011 10:21:08 0894 I Routing to Agent: id=05C90384, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-NotifyClientUpdates-Reply
    10.05.2011 10:21:08 0894 I Routing to Agent: id=07C90384, origin=Router$trev-PC-W7:28380, dest=Router$trev-PC-W7:28380.Agent, type=EM-GetClientStatus-Reply
    10.05.2011 10:21:08 0888 I Sent message (id=05C90384) to Agent
    10.05.2011 10:21:08 0888 I Sent message (id=07C90384) to Agent
    10.05.2011 10:21:28 0894 I Routing to parent: id=01C90398, origin=Router$trev-PC-W7:28380.Agent, dest=EM, type=EM-GetStatus-Reply
    10.05.2011 10:21:28 088C I Sent message (id=01C90398) to Router$avserver
    10.05.2011 10:26:09 0894 I Routing to parent: id=01C904B1, origin=Router$trev-PC-W7:28380.Agent, dest=EM, type=EM-EntityEvent
    10.05.2011 10:26:09 0890 I Sent message (id=01C904B1) to Router$avserver
    10.05.2011 11:21:06 06D4 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 4, max number of user ports 15360

    :12811
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