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Windows 7 64bit and Sophos 9.7 Problem

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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  • Hi,

    Couple of things worth checking:

    1. There isn't a sauconf.xml in the CID that the clients update from that is redirecting the clients back to another CID?

    2. There isn't a custom mrinit.conf in the CID that is redirecting the clients to another SEC server which is then sending down policies to redirect the clients?

    Regards,

    Jak

    :12577
Reply
  • Hi,

    Couple of things worth checking:

    1. There isn't a sauconf.xml in the CID that the clients update from that is redirecting the clients back to another CID?

    2. There isn't a custom mrinit.conf in the CID that is redirecting the clients to another SEC server which is then sending down policies to redirect the clients?

    Regards,

    Jak

    :12577
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