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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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    Hello Trevor,

    the difference is very likely the manual install. You should check the policy compliance on the Win7 clients and whether they realy use S002. There's no way for them to downgrade other than accessing a wrong CID (which might be, BTW, the secondary update location).

    Christian
    :12567
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  • 0
    Hello Trevor,

    the difference is very likely the manual install. You should check the policy compliance on the Win7 clients and whether they realy use S002. There's no way for them to downgrade other than accessing a wrong CID (which might be, BTW, the secondary update location).

    Christian
    :12567
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