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Why Quarantine and how do I make it stop?

Apparently I asked this in the wrong group. Hopefully this is the right one.

Hey Guys, so I've JUST started taking over Sophos management at my university and I'ms till trying to find my feet. For the meantime, I wonder if I can ask a couple of questions. This is for what is showing as Sophos Endpoint Security and Control 10.3 and the corresponding Sophos Enterprise Console 5.2.2.

1) Why does Sophos ONLY quarantine now and not clean infections and Spyware? I find a lot of products are doing this and it's frustrating. I want things gone, not just put aside.

2) Since yesterday I've been getting a notice that something has been found and moved to quarantine. Is there a way for it to only tell me once or to set it so it only pops up once an hour instead of every few seconds?

I truly find Sophos to be vastly over complicated so if there's any place I can go to get things explained or shown in much simpler terms I'd be very grateful.

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0 dwilson over 10 years ago

Thanks for the info Christian. While it was the same file constantly popping up I assumed it was Sophos just being very insistent that I deal with it. I didn't consider it was reporting every instance of the same thing performing a different attack or access attempt.

I'll take a look at that Policy stuff.
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0 dwilson over 10 years ago

Thanks for the info Christian. While it was the same file constantly popping up I assumed it was Sophos just being very insistent that I deal with it. I didn't consider it was reporting every instance of the same thing performing a different attack or access attempt.

I'll take a look at that Policy stuff.
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