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The resource loader cache doesn't have loaded MUI entry (#15105

GregScott

What in the world does that mean?

I am trying to load a brand new copy of Enterprise Console 4.5 on a Windows 2008 server (not R2 - just 2008).  The setup program starts, asks me where I want to extract files to, then tells me it needs to install the Microsoft Installer 4.5 as a prerequesite.  I tell it yes, to install this.  A few seconds later, a popup window comes up with this text:

The resource loader cache doesn't have loaded MUI entry (#15105).

This version of MSI must be installed before the installation can continue.

Setup will now terminate.

I have absolutely no clue what this means.  Any ideas on what is going on?

thanks

- Greg Scott

:4615


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    Hello Greg,

    first of all you can always retry a failed install. If the sequence is the same then installing MSI 4.5 fails completely for whatever reason. If it commences with the error you quoted then MSI 4.5 didn't install correctly (usually there's also a hotfix which will be installed afterwards).

    Install MSI 4.5 before re-attempting to install SEC4.5 - this is perhaps the fastest way. If manually installing MSI 4.5 fails then you have other problems tool.

    Christian 

    :4617
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  • 0

    Hello Greg,

    first of all you can always retry a failed install. If the sequence is the same then installing MSI 4.5 fails completely for whatever reason. If it commences with the error you quoted then MSI 4.5 didn't install correctly (usually there's also a hotfix which will be installed afterwards).

    Install MSI 4.5 before re-attempting to install SEC4.5 - this is perhaps the fastest way. If manually installing MSI 4.5 fails then you have other problems tool.

    Christian 

    :4617
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