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Ports and UNC paths

8192 is used for the clients to report back to the enterprise server (according to Sophos telephone support), would that port be displayed on the client as a remote port or a local one.

A number of clients are displaying it as a local port, but not a remote one, they are also not reporting back to the EC, and I'm trying to find out why.

Another issue is.

How can I force Sophos EC to use IP's rather then machines names, Sophos refuses to allow me to use \\<ip> and insist on me using \\<machinename>

One other thing,

On the main screen of the EC it tells me that :

An update manager has not updated since 04 march 2011 16:31

However, looking at the update managers of which are 3, only the one with the EC has an error of "Software delivery failed" which only deliveres to itself and updates direct from Sophos just like the other two.

So as far as I understand it, it's failing to update itself but quite happy to update what little clients it wants to respond to, how would this even be possible, the UM should download the update and place it into the share that the clients use, this it is doing according to the clients but it isn't according to the server?

:11229


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  • Sophos is the only location it searches for updates from, but it failes to update the distribution share with the information it gets from the source (if that makes sence)

    I think I've found the issue with reporting, If I remove it from the server, and remove (from the client) every sophos product, restart, remove the sophos directory, restart, install it from teh server share, it works fine :) it installs and reports back fine, or at least, I've not found one that hasn't of yet... maybe some old files are messing it about.

    I need the IP due to an issue with DNS\wins we are having that server support are unable to track down:smileymad:

    Accross the three sites, I can find machines via IP but not via Name, I've got all three update servers updating from Sophos right now but no backup of each other for updates or distribution shares.

    :11357
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  • Sophos is the only location it searches for updates from, but it failes to update the distribution share with the information it gets from the source (if that makes sence)

    I think I've found the issue with reporting, If I remove it from the server, and remove (from the client) every sophos product, restart, remove the sophos directory, restart, install it from teh server share, it works fine :) it installs and reports back fine, or at least, I've not found one that hasn't of yet... maybe some old files are messing it about.

    I need the IP due to an issue with DNS\wins we are having that server support are unable to track down:smileymad:

    Accross the three sites, I can find machines via IP but not via Name, I've got all three update servers updating from Sophos right now but no backup of each other for updates or distribution shares.

    :11357
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