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Ports and UNC paths

CDEvans

8192 is used for the clients to report back to the enterprise server (according to Sophos telephone support), would that port be displayed on the client as a remote port or a local one.

A number of clients are displaying it as a local port, but not a remote one, they are also not reporting back to the EC, and I'm trying to find out why.

Another issue is.

How can I force Sophos EC to use IP's rather then machines names, Sophos refuses to allow me to use \\<ip> and insist on me using \\<machinename>

One other thing,

On the main screen of the EC it tells me that :

An update manager has not updated since 04 march 2011 16:31

However, looking at the update managers of which are 3, only the one with the EC has an error of "Software delivery failed" which only deliveres to itself and updates direct from Sophos just like the other two.

So as far as I understand it, it's failing to update itself but quite happy to update what little clients it wants to respond to, how would this even be possible, the UM should download the update and place it into the share that the clients use, this it is doing according to the clients but it isn't according to the server?

:11229


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    Sorry bout that, QC.. Anger released at wrong person :(

    It's the default location that it sets up (so no error) as it's the share on the EC, (it's the same physical server as the EC)

    From what I can tell, the server has full access to it, but decides not to use it., which is driving me insane.

    So port 8194 would be the port that stops a client reporting back to the server it's status, some of our clients are updating fine, they are just not telling the server that. :smileymad: I'll need to find out what is blocking that port on our network.. thank you sir.

    If I type in the IP then a share  \\nnn.nnn.nnn.nnn\Shared will sophos know to drop the share and look in the location of \\nnn.nnn.nnn.nnn\SophosUpdate ?

    Every change I make looks like it breaks something else, so trying not to "play" too much.

    Thank you for your time to answer the questions QC.

    :11333
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    Sorry bout that, QC.. Anger released at wrong person :(

    It's the default location that it sets up (so no error) as it's the share on the EC, (it's the same physical server as the EC)

    From what I can tell, the server has full access to it, but decides not to use it., which is driving me insane.

    So port 8194 would be the port that stops a client reporting back to the server it's status, some of our clients are updating fine, they are just not telling the server that. :smileymad: I'll need to find out what is blocking that port on our network.. thank you sir.

    If I type in the IP then a share  \\nnn.nnn.nnn.nnn\Shared will sophos know to drop the share and look in the location of \\nnn.nnn.nnn.nnn\SophosUpdate ?

    Every change I make looks like it breaks something else, so trying not to "play" too much.

    Thank you for your time to answer the questions QC.

    :11333
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