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Ports and UNC paths

8192 is used for the clients to report back to the enterprise server (according to Sophos telephone support), would that port be displayed on the client as a remote port or a local one.

A number of clients are displaying it as a local port, but not a remote one, they are also not reporting back to the EC, and I'm trying to find out why.

Another issue is.

How can I force Sophos EC to use IP's rather then machines names, Sophos refuses to allow me to use \\<ip> and insist on me using \\<machinename>

One other thing,

On the main screen of the EC it tells me that :

An update manager has not updated since 04 march 2011 16:31

However, looking at the update managers of which are 3, only the one with the EC has an error of "Software delivery failed" which only deliveres to itself and updates direct from Sophos just like the other two.

So as far as I understand it, it's failing to update itself but quite happy to update what little clients it wants to respond to, how would this even be possible, the UM should download the update and place it into the share that the clients use, this it is doing according to the clients but it isn't according to the server?

:11229


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  • Configure update manager, distribution, add, browse for folder,

    Entering the IP tells me that it cannot be used, and adding a share to the end of it tells me that it's a restricted sophos share that cannot be used

    I see. Correct - it doesn't accept the IP alone (\\nnn.nnn.nnn.nnn). If you type the IP and can access this address it will list the available shares, otherwise type a (valid) share name. You can't use SophosUpdate though - this name is reserved. This has been introduced with 4.5 to prevent inadvertent writing to another SUM's default share. 

    Christian 

    :11331
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  • Configure update manager, distribution, add, browse for folder,

    Entering the IP tells me that it cannot be used, and adding a share to the end of it tells me that it's a restricted sophos share that cannot be used

    I see. Correct - it doesn't accept the IP alone (\\nnn.nnn.nnn.nnn). If you type the IP and can access this address it will list the available shares, otherwise type a (valid) share name. You can't use SophosUpdate though - this name is reserved. This has been introduced with 4.5 to prevent inadvertent writing to another SUM's default share. 

    Christian 

    :11331
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