I know this forum probably says that I am a new user, but I probably know more than most users of this product. My mother works at Sophos in Vancouver. She's one of the best there, and if it weren't so late and if she didn't have to work tomorrow I'd probably have just phoned her when I got stuck.
My laptop has been having some issues lately... Especially within the last 2 days. Mostly tonight. I figured there might be a latent problem from the last time it blue screened. You see, a few weeks ago, my computer blue screened 4 times in one hour. The only other time it had done this was when I plugged the ethernet cord into it at my grandma's and it balked at it. Seems it prefers wireless, lol. In any case, I ran a normal Sophos scan on it, the "Clean" scan that mom set up that checks everything it can, and ran a windows repair on my laptop. It seemed fine afterwords and didn't blue screen again, until apparently earlier today... Approximately 2:08 PST. I couldn't find anything about it really... Only thing I found was something about my video card. Then I was watching an episode of CSI: NY online, and it caught on the sound track a couple times, but only for a few seconds... Then it did it for about a minute.
When it recovered that time, it had closed both Firefox windows. I tried to click the 'More info' icon, but nothing happened. I tried to check the event log, start Sophos Anti-Virus scan, etc. Nothing worked, then my laptop screen started flashing, like a smashed in TV screen that was turned on. While it was doing that I caught a glimpse of the blue screen of death just before it blacked out and then restarted.
I decided it was time to do what Mom had suggested the last time I'd asked about it, because it appeared to be the same problem... I couldn't tell for sure because I didn't catch the information on the blue screen however. Couldn't hurt to follow my mom's advice.
I downloaded, installed and am running the Sophos Anti-root kit, as well as conducting a scan. I'm going to send my mom my mini-dump files. She also said to find the exact location of sav32cli.exe and run it through command prompt. The line of code she gave me was: sav32CLI -f -all -pua -di -remove -p=c:/logfile.txt
The same line of code that I've used a few times before on my brother and sister's computer. Then she thought about it and said to check the sophos site and see if there was a rename option with sav32cli. She said this so that if it was something Sophos hadn't seen before, they could analyze it. You see, a few weeks ago when I ran that clean scan, it turned up with nothing. Absolutely nothing. Not even a suspicious file like it normally comes up with. It didn't even repost the 2 it keeps in quarantine that I can't do anything to, and it normally does repost them.
So, my question is: Is there a rename command? Making the line of code, for example: sav32CLI -f -all -pua -di -rename -p=c:/logfile.txt (rename instead of remove) And I'm sorry if you would have prefered I left the story of what was going on with my laptop out, but I figured, just incase, the background to the problem would be a good idea while it was still fresh in my mind.
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