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Scripted Uninstall of Sophos

packman73

Looking for a scripted uninstall of Sophos.  We have over 2000 endpoints at 420+ remote locations which are mainly POS systems running XP or Windows 7.  We can't take control of these systems to manually uninstall Sophos if problems arise (and they have).  I've talked to Sophos support about this and they don't have an uninstall script for Sophos 10.0 from what I've been told.  

I've found all the MSIEXEC uninstall strings within the registry but running those remotely via PsExec does not work, not sure why.

I find it interesting that as good as Sophos is of uninstalling ever other major AV/EPP product on the market to install their product on an end-point, they offer no means (other than touch each endpoint manually) to uninstall their own product.

If anyone has any information that would help us, that would be greatly appreciated.

Regards,

Art

:22069


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  • 0

    To try and make this as clear as possible...

    There are generally two reasons why you may think a script is the answer:

    • You have attempted to uninstall/upgrade one or more installed components and this fails (for any number of reasons).
      Or... 
    • You have a large number of computers that you need to remove Sophos Endpoint Protection from and you want to avoid visiting each workstation.

    In the first case a script is not the answer. It is no more powerful than trying to remove via 'Add/Remove Programs' (or ' Programs and Features' on Vista+).  That's the key point here: scripts have no special abilities to workaround the error.

    In the second case article 109668 is your answer.  Any script not created by you cannot be guaranteed to work on your computers.  As the article states you have to check what is installed on one computer (a typical computer that represents the large number of computers you are attempting to remove software from) and copy out the 'UninstallString' registry values you need.  It's the only way to get it perfect.

    :27437
Reply
  • 0

    To try and make this as clear as possible...

    There are generally two reasons why you may think a script is the answer:

    • You have attempted to uninstall/upgrade one or more installed components and this fails (for any number of reasons).
      Or... 
    • You have a large number of computers that you need to remove Sophos Endpoint Protection from and you want to avoid visiting each workstation.

    In the first case a script is not the answer. It is no more powerful than trying to remove via 'Add/Remove Programs' (or ' Programs and Features' on Vista+).  That's the key point here: scripts have no special abilities to workaround the error.

    In the second case article 109668 is your answer.  Any script not created by you cannot be guaranteed to work on your computers.  As the article states you have to check what is installed on one computer (a typical computer that represents the large number of computers you are attempting to remove software from) and copy out the 'UninstallString' registry values you need.  It's the only way to get it perfect.

    :27437
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