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Clients OS showing not found

TechnicaSols

Many of our clients (businesss) are ringing us saying their computers are reporting no antivirus (The windows security center.)

We have seen this before and the issue just vanishs after a day, we have put it down to a Sophos update which doesn't seem to be detected by the OS

Anyone else experiencing this issue

:24315


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    WMIC /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct GET /value
    ERROR:
    Code = 0x8004100e
    Description = Invalid namespace
    Facility = WMI

    WMIC /namespace:\\root\SecurityCenter PATH AntiVirusProduct GET /value
    Displayname=Sophos Anti-Virus
    onAccessScanningEnabled=FALSE
    ProductUpToDate=TRUE
    VersionNumber=

    Displayname=Sophos AntiVirus
    onAccessScanningEnabled=TRUE
    ProductUpToDate=FALSE
    VersionNumber=9.5 virus data 4.76G





    :24529
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  • 0

    WMIC /namespace:\\root\SecurityCenter2 PATH AntiVirusProduct GET /value
    ERROR:
    Code = 0x8004100e
    Description = Invalid namespace
    Facility = WMI

    WMIC /namespace:\\root\SecurityCenter PATH AntiVirusProduct GET /value
    Displayname=Sophos Anti-Virus
    onAccessScanningEnabled=FALSE
    ProductUpToDate=TRUE
    VersionNumber=

    Displayname=Sophos AntiVirus
    onAccessScanningEnabled=TRUE
    ProductUpToDate=FALSE
    VersionNumber=9.5 virus data 4.76G





    :24529
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