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Clients OS showing not found

Many of our clients (businesss) are ringing us saying their computers are reporting no antivirus (The windows security center.)

We have seen this before and the issue just vanishs after a day, we have put it down to a Sophos update which doesn't seem to be detected by the OS

Anyone else experiencing this issue

:24315


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  • Hi TechnicaSols

    I suggest speaking with a member of support about this issue, this can be due to the product however it can also be a failure by the WSC and speaking with a member of support at the time it occurs will provide you with information as to whether there are any known problems with the Sophos software being the cause of the issue.

    Regards

    A_K

    :24319
Reply
  • Hi TechnicaSols

    I suggest speaking with a member of support about this issue, this can be due to the product however it can also be a failure by the WSC and speaking with a member of support at the time it occurs will provide you with information as to whether there are any known problems with the Sophos software being the cause of the issue.

    Regards

    A_K

    :24319
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