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Console and SUM

SIS_Bko

Hi,

Console says that my SUM is not up to date (since february 19). If I try modify the settings/sources it says that it can't join Sophos ( something like "Could not contact the server. Check that the details are correct, and that there is not a problem with the network", my system is in French). I made some test and I can join Sophos update servers (dci.sophosupd.com, d1.sophosupd.com, d2.sophosupd.com, and some others) with IExplore.

When I look into the SUM folder (C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\savxp) some upd/ide files have been created today (and yesterday, etc.). So the SUM seems to work fine for now.

I tried to install a new SUM on another server but it didn't showed up in the console...

I tried to fix the console with the repair option of the installer, the process finish with no error but still can't connect to Sophos and still says that SUM is not up to date. SUM in installed on the same server.

Server: Windows Server 2008

Console : 9.5 (4.5.1)

It is like this thread Not-allowing-to-get-in-Sophos-Download but in my case, the console and SUM were working fine for several months before the february 19.

I tried adding the reg key for enabling logon telnet with SUM but I can't connect : "Failed to authenticate socket!"

Some advices ?

Thanks !

:10471


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  • 0

    Telnet 127.0.0.1 51234 actualy running ... nothing on the screen , waiting for 5 minutes. tried twice to go on password management and type OK ... nothing appears onto the telent screen ...

    __________________________________________

    16.03.2011 18:57:12 0BEC I SDDM:SCAPI Calling Connect...
    16.03.2011 18:57:12 0BEC I SDDMA: An uninitialized socket was created.
    16.03.2011 18:57:12 0BEC I SDDM:SCAPI: Connect succeeded.
    16.03.2011 18:57:12 0BEC I SDDMA: Logon key written successfully.
    16.03.2011 18:57:12 0BEC I SDDMA: Logon key sent.
    16.03.2011 18:57:12 0BEC I SDDMA: Socket connection authenticated.
    16.03.2011 18:57:12 0BE4 I SDDMA: The adapter is connected to SDDM.
    16.03.2011 18:57:12 0BE4 I SDDMA: Sending a Status Report upstream (forced)...
    16.03.2011 18:57:12 0BE4 I SDDM state observer notified that SDDM is running
    16.03.2011 18:57:12 0BE4 I SDDM state observer received a status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" xmlns:csc="com.sophos\msys\csc" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" type="sddm"><csc:CompRes policyType="9" Res="Same" RevID="86f3cb6e-6de3-4684-ae2e-293104a578a4"/><csc:CompRes policyType="10" Res="Same" RevID="f10b7789-458d-4a6c-9544-778423015470"/><csc:CompRes policyType="11" Res="Same" RevID="69aaade5-e1cc-48f5-a203-ca614367a894"/><csc:CompRes policyType="12" Res="Same" RevID="37be9151-bff1-4124-9cfb-60158d5d308c"/><csc:CompRes policyType="13" Res="Same" RevID="9b28d6f8-e78e-4270-a488-eca442f22e8a"/><version number="1"/><updateManager xmlns="http://www.sophos.com/msys/sddm/common.xsd" status="OK" softwareVersion="1.1.1.141"><updateOperation id="programsUpdate" lastNonNullFinishedAt="2011-03-16T18:02:49" lastFinishedAt="2011-03-16T18:02:49" finishedResult="NonNullSuccess"/><updateOperation id="supplementsUpdate" lastNonNullFinishedAt="2011-03-16T15:09:52" lastFinishedAt="2011-03-16T18:29:47" finishedResult="NullSuccess"/><sourceSite id="4d859c88-e86f-4184-a0e3-cd6a047b607b" lastReadAt="2011-03-16T18:29:34" readResult="OK"/><defaultShare user="GAMI\SophosUpdateMgr" password="BwjIkQiA56bO/PoYO+/rGSmYW3ku1U4g2yI="/><distributionGroup id="121a1571-6080-4fac-bbc8-0fec5ee77cdf"><distribution subscriptionId="73f1b478-946d-476c-a061-fed094fa9a08" lastNonNullDeliveryAt="2011-03-16T16:03:05" lastDeliveryAt="2011-03-16T18:29:42" deliveryResult="NullSuccess"><distributionSite><unc uri="\\DC1\SophosUpdate\CIDs\S000\SAVSCFXP"/></distributionSite></distribution></distributionGroup><distributionGroup id="{E6845043-2E6A-48c0-A4E9-170502650531}"><distribution subscriptionId="{67EDD28A-F79F-4556-9801-D47B9C7A1817}" lastNonNullDeliveryAt="2011-03-16T15:05:55" lastDeliveryAt="2011-03-16T18:29:45" deliveryResult="NullSuccess"><distributionSite><custom uri="C:\ProgramData\Sophos\Sophos Endpoint Management\4.5\Updates\Secure\SDFs\SophosMA\sec"/></distributionSite></distribution></distributionGroup><currency><entity line="SAVEEXP" version="9.5.5 VDL4.63G"><engineVersion>3.17.1</engineVersion><virusDataVersion>4.63G</virusDataVersion><idesChecksum>310C38829D3E94921F6AEB10A7229519</idesChecksum><rollout>2011-03-08T05:19:38</rollout></entity></currency></updateManager></status>
    16.03.2011 18:57:12 0BE4 I SDDMA: Status report dispatched.
    16.03.2011 18:57:12 0BE4 I SDDM event observer received an event: <?xml version="1.0" encoding="utf-8" ?><entityEvent xmlns="http://www.sophos.com/msys/sddm/common.xsd"><newMetadataAvailable timestamp="2011-03-15T09:43:06"><signature type="product" value="412278ba29f85afaa83423a435f1bb87"/><signature type="text" value="6486e2a5df2233f417cdd2c7c372e3d2"/><signature type="license" value="Endpoint Security and Control"/></newMetadataAvailable></entityEvent>
    16.03.2011 18:57:14 0BE4 I SDDMA: Sending a Status Report upstream (unthrottled)...
    16.03.2011 18:57:14 0BE4 I SDDM state observer notified that SDDM is running
    16.03.2011 18:57:14 0BE4 I SDDM state observer received a status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" xmlns:csc="com.sophos\msys\csc" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" type="sddm"><csc:CompRes policyType="9" Res="Same" RevID="86f3cb6e-6de3-4684-ae2e-293104a578a4"/><csc:CompRes policyType="10" Res="Same" RevID="f10b7789-458d-4a6c-9544-778423015470"/><csc:CompRes policyType="11" Res="Same" RevID="69aaade5-e1cc-48f5-a203-ca614367a894"/><csc:CompRes policyType="12" Res="Same" RevID="37be9151-bff1-4124-9cfb-60158d5d308c"/><csc:CompRes policyType="13" Res="Same" RevID="9b28d6f8-e78e-4270-a488-eca442f22e8a"/><version number="1"/><updateManager xmlns="http://www.sophos.com/msys/sddm/common.xsd" status="OK" softwareVersion="1.1.1.141"><updateOperation id="programsUpdate" lastNonNullFinishedAt="2011-03-16T18:02:49" lastFinishedAt="2011-03-16T18:02:49" finishedResult="NonNullSuccess"/><updateOperation id="supplementsUpdate" lastNonNullFinishedAt="2011-03-16T15:09:52" lastFinishedAt="2011-03-16T18:29:47" finishedResult="NullSuccess"/><sourceSite id="4d859c88-e86f-4184-a0e3-cd6a047b607b" lastReadAt="2011-03-16T18:29:34" readResult="OK"/><defaultShare user="GAMI\SophosUpdateMgr" password="BwjIkQiA56bO/PoYO+/rGSmYW3ku1U4g2yI="/><distributionGroup id="121a1571-6080-4fac-bbc8-0fec5ee77cdf"><distribution subscriptionId="73f1b478-946d-476c-a061-fed094fa9a08" lastNonNullDeliveryAt="2011-03-16T16:03:05" lastDeliveryAt="2011-03-16T18:29:42" deliveryResult="NullSuccess"><distributionSite><unc uri="\\DC1\SophosUpdate\CIDs\S000\SAVSCFXP"/></distributionSite></distribution></distributionGroup><distributionGroup id="{E6845043-2E6A-48c0-A4E9-170502650531}"><distribution subscriptionId="{67EDD28A-F79F-4556-9801-D47B9C7A1817}" lastNonNullDeliveryAt="2011-03-16T15:05:55" lastDeliveryAt="2011-03-16T18:29:45" deliveryResult="NullSuccess"><distributionSite><custom uri="C:\ProgramData\Sophos\Sophos Endpoint Management\4.5\Updates\Secure\SDFs\SophosMA\sec"/></distributionSite></distribution></distributionGroup><currency><entity line="SAVEEXP" version="9.5.5 VDL4.63G"><engineVersion>3.17.1</engineVersion><virusDataVersion>4.63G</virusDataVersion><idesChecksum>310C38829D3E94921F6AEB10A7229519</idesChecksum><rollout>2011-03-08T05:19:38</rollout></entity></currency></updateManager></status>
    16.03.2011 18:57:14 0BE4 I SDDMA: Status report dispatched.

    ____________________________________________________________

    :10585
Reply
  • 0

    Telnet 127.0.0.1 51234 actualy running ... nothing on the screen , waiting for 5 minutes. tried twice to go on password management and type OK ... nothing appears onto the telent screen ...

    __________________________________________

    16.03.2011 18:57:12 0BEC I SDDM:SCAPI Calling Connect...
    16.03.2011 18:57:12 0BEC I SDDMA: An uninitialized socket was created.
    16.03.2011 18:57:12 0BEC I SDDM:SCAPI: Connect succeeded.
    16.03.2011 18:57:12 0BEC I SDDMA: Logon key written successfully.
    16.03.2011 18:57:12 0BEC I SDDMA: Logon key sent.
    16.03.2011 18:57:12 0BEC I SDDMA: Socket connection authenticated.
    16.03.2011 18:57:12 0BE4 I SDDMA: The adapter is connected to SDDM.
    16.03.2011 18:57:12 0BE4 I SDDMA: Sending a Status Report upstream (forced)...
    16.03.2011 18:57:12 0BE4 I SDDM state observer notified that SDDM is running
    16.03.2011 18:57:12 0BE4 I SDDM state observer received a status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" xmlns:csc="com.sophos\msys\csc" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" type="sddm"><csc:CompRes policyType="9" Res="Same" RevID="86f3cb6e-6de3-4684-ae2e-293104a578a4"/><csc:CompRes policyType="10" Res="Same" RevID="f10b7789-458d-4a6c-9544-778423015470"/><csc:CompRes policyType="11" Res="Same" RevID="69aaade5-e1cc-48f5-a203-ca614367a894"/><csc:CompRes policyType="12" Res="Same" RevID="37be9151-bff1-4124-9cfb-60158d5d308c"/><csc:CompRes policyType="13" Res="Same" RevID="9b28d6f8-e78e-4270-a488-eca442f22e8a"/><version number="1"/><updateManager xmlns="http://www.sophos.com/msys/sddm/common.xsd" status="OK" softwareVersion="1.1.1.141"><updateOperation id="programsUpdate" lastNonNullFinishedAt="2011-03-16T18:02:49" lastFinishedAt="2011-03-16T18:02:49" finishedResult="NonNullSuccess"/><updateOperation id="supplementsUpdate" lastNonNullFinishedAt="2011-03-16T15:09:52" lastFinishedAt="2011-03-16T18:29:47" finishedResult="NullSuccess"/><sourceSite id="4d859c88-e86f-4184-a0e3-cd6a047b607b" lastReadAt="2011-03-16T18:29:34" readResult="OK"/><defaultShare user="GAMI\SophosUpdateMgr" password="BwjIkQiA56bO/PoYO+/rGSmYW3ku1U4g2yI="/><distributionGroup id="121a1571-6080-4fac-bbc8-0fec5ee77cdf"><distribution subscriptionId="73f1b478-946d-476c-a061-fed094fa9a08" lastNonNullDeliveryAt="2011-03-16T16:03:05" lastDeliveryAt="2011-03-16T18:29:42" deliveryResult="NullSuccess"><distributionSite><unc uri="\\DC1\SophosUpdate\CIDs\S000\SAVSCFXP"/></distributionSite></distribution></distributionGroup><distributionGroup id="{E6845043-2E6A-48c0-A4E9-170502650531}"><distribution subscriptionId="{67EDD28A-F79F-4556-9801-D47B9C7A1817}" lastNonNullDeliveryAt="2011-03-16T15:05:55" lastDeliveryAt="2011-03-16T18:29:45" deliveryResult="NullSuccess"><distributionSite><custom uri="C:\ProgramData\Sophos\Sophos Endpoint Management\4.5\Updates\Secure\SDFs\SophosMA\sec"/></distributionSite></distribution></distributionGroup><currency><entity line="SAVEEXP" version="9.5.5 VDL4.63G"><engineVersion>3.17.1</engineVersion><virusDataVersion>4.63G</virusDataVersion><idesChecksum>310C38829D3E94921F6AEB10A7229519</idesChecksum><rollout>2011-03-08T05:19:38</rollout></entity></currency></updateManager></status>
    16.03.2011 18:57:12 0BE4 I SDDMA: Status report dispatched.
    16.03.2011 18:57:12 0BE4 I SDDM event observer received an event: <?xml version="1.0" encoding="utf-8" ?><entityEvent xmlns="http://www.sophos.com/msys/sddm/common.xsd"><newMetadataAvailable timestamp="2011-03-15T09:43:06"><signature type="product" value="412278ba29f85afaa83423a435f1bb87"/><signature type="text" value="6486e2a5df2233f417cdd2c7c372e3d2"/><signature type="license" value="Endpoint Security and Control"/></newMetadataAvailable></entityEvent>
    16.03.2011 18:57:14 0BE4 I SDDMA: Sending a Status Report upstream (unthrottled)...
    16.03.2011 18:57:14 0BE4 I SDDM state observer notified that SDDM is running
    16.03.2011 18:57:14 0BE4 I SDDM state observer received a status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" xmlns:csc="com.sophos\msys\csc" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" type="sddm"><csc:CompRes policyType="9" Res="Same" RevID="86f3cb6e-6de3-4684-ae2e-293104a578a4"/><csc:CompRes policyType="10" Res="Same" RevID="f10b7789-458d-4a6c-9544-778423015470"/><csc:CompRes policyType="11" Res="Same" RevID="69aaade5-e1cc-48f5-a203-ca614367a894"/><csc:CompRes policyType="12" Res="Same" RevID="37be9151-bff1-4124-9cfb-60158d5d308c"/><csc:CompRes policyType="13" Res="Same" RevID="9b28d6f8-e78e-4270-a488-eca442f22e8a"/><version number="1"/><updateManager xmlns="http://www.sophos.com/msys/sddm/common.xsd" status="OK" softwareVersion="1.1.1.141"><updateOperation id="programsUpdate" lastNonNullFinishedAt="2011-03-16T18:02:49" lastFinishedAt="2011-03-16T18:02:49" finishedResult="NonNullSuccess"/><updateOperation id="supplementsUpdate" lastNonNullFinishedAt="2011-03-16T15:09:52" lastFinishedAt="2011-03-16T18:29:47" finishedResult="NullSuccess"/><sourceSite id="4d859c88-e86f-4184-a0e3-cd6a047b607b" lastReadAt="2011-03-16T18:29:34" readResult="OK"/><defaultShare user="GAMI\SophosUpdateMgr" password="BwjIkQiA56bO/PoYO+/rGSmYW3ku1U4g2yI="/><distributionGroup id="121a1571-6080-4fac-bbc8-0fec5ee77cdf"><distribution subscriptionId="73f1b478-946d-476c-a061-fed094fa9a08" lastNonNullDeliveryAt="2011-03-16T16:03:05" lastDeliveryAt="2011-03-16T18:29:42" deliveryResult="NullSuccess"><distributionSite><unc uri="\\DC1\SophosUpdate\CIDs\S000\SAVSCFXP"/></distributionSite></distribution></distributionGroup><distributionGroup id="{E6845043-2E6A-48c0-A4E9-170502650531}"><distribution subscriptionId="{67EDD28A-F79F-4556-9801-D47B9C7A1817}" lastNonNullDeliveryAt="2011-03-16T15:05:55" lastDeliveryAt="2011-03-16T18:29:45" deliveryResult="NullSuccess"><distributionSite><custom uri="C:\ProgramData\Sophos\Sophos Endpoint Management\4.5\Updates\Secure\SDFs\SophosMA\sec"/></distributionSite></distribution></distributionGroup><currency><entity line="SAVEEXP" version="9.5.5 VDL4.63G"><engineVersion>3.17.1</engineVersion><virusDataVersion>4.63G</virusDataVersion><idesChecksum>310C38829D3E94921F6AEB10A7229519</idesChecksum><rollout>2011-03-08T05:19:38</rollout></entity></currency></updateManager></status>
    16.03.2011 18:57:14 0BE4 I SDDMA: Status report dispatched.

    ____________________________________________________________

    :10585
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