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Download of RMSNT failed

alceryes

We have a brand new Win 7 laptop. After fully uninstalling Symantec Internet security and rebooting I proceeded to push the Sophos install from the server. It looked good at first (no errors) but then gave me 'download of RMSNT failed'. Now I can't uninstall 2 of the 3 Sophos components (starts uninstall process and window just closes) on the laptop and continually get errors in the server console. I tried turning off all sophos services before uninstall but still can't uninstall 2 of the 3 installs. Does anyone have any pointers or is there an uninstall utility?

TIA!

:21021


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    Yeah, it's auto update first - but I can't even get that far.

    No, no other firewall's are on or installed. I can actually push a new install from the server but I always end up with the errors I listed above so I don't think the UNC install will work. I think I need to do a manual uninstall of everything before I try to push the install again. Problem is that I can't find any steps (or a tool) to perform the uninstall.

    :21067
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  • 0

    Yeah, it's auto update first - but I can't even get that far.

    No, no other firewall's are on or installed. I can actually push a new install from the server but I always end up with the errors I listed above so I don't think the UNC install will work. I think I need to do a manual uninstall of everything before I try to push the install again. Problem is that I can't find any steps (or a tool) to perform the uninstall.

    :21067
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