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Download of RMSNT failed

alceryes

We have a brand new Win 7 laptop. After fully uninstalling Symantec Internet security and rebooting I proceeded to push the Sophos install from the server. It looked good at first (no errors) but then gave me 'download of RMSNT failed'. Now I can't uninstall 2 of the 3 Sophos components (starts uninstall process and window just closes) on the laptop and continually get errors in the server console. I tried turning off all sophos services before uninstall but still can't uninstall 2 of the 3 installs. Does anyone have any pointers or is there an uninstall utility?

TIA!

:21021


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    Hello alceryes .

    first of all, it is a good idea to determine the nature and cause of an error before (seemingly - excuse me if I'm wrong here, but it looks like) jumping to the conclusion  that an uninstall is appropriate. download of RMSNT failed might for example  just be transient.

    Which components can't  you uninstall and what are these errors you see in SEC?

    Christian

    :21031
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  • 0

    Hello alceryes .

    first of all, it is a good idea to determine the nature and cause of an error before (seemingly - excuse me if I'm wrong here, but it looks like) jumping to the conclusion  that an uninstall is appropriate. download of RMSNT failed might for example  just be transient.

    Which components can't  you uninstall and what are these errors you see in SEC?

    Christian

    :21031
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