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Windows Error 0x80041f08 When Uninstalling 9.5

jasonbrice

Hi All,

I am attempting to upgrade a number of installations from 9.5 to 10.0. One Windows 7 Enterprise machine is throwing errors when the install package attenpts to uninstall 9.5. 

error 0x80041f08

Any advice on how to proceed?

Thanks,

Jason

:39389


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  • 0

    Hello Jason,

    Return value 3 - usually one of the preceding lines contains the relevant error message, if not then at least they should tell which action encountered the error. If you are not sure please just post the snippets (about a dozen lines or so) up to and including the Return value 3. 

    There was no log in \ProgramData\Sophos\AutoUpdate\Logs - strange, if the folder exists there should be logs ...

    Christian

    :39623
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  • 0

    Hello Jason,

    Return value 3 - usually one of the preceding lines contains the relevant error message, if not then at least they should tell which action encountered the error. If you are not sure please just post the snippets (about a dozen lines or so) up to and including the Return value 3. 

    There was no log in \ProgramData\Sophos\AutoUpdate\Logs - strange, if the folder exists there should be logs ...

    Christian

    :39623
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