Slow backups since 9.5 installed

Hi,

I wouldn't suggest turning Sophos off during the backup.  Maybe this would help you:

/search?q= 5497

The other option could be adding exclusions.

Regards,

Jak

Hi jak

Thanks for the reply. I'd had a look at that thread, and I appreciate the suggestions, but I'm afraid they don't work for us.

The servers in question are large fileservers with many small files on, and so the i/o isn't the fastest for backup at the best of times, and having Sophos interfere made things even slower. We like to do a full backup here, and the suspension of Sophos worked for us previously.

I understand your concern about disabling Sophos, but this aside, is anyone aware of how Sophos 9.5 can be made to behave like 7.5 did during updates whilst disabled?

Thanks

Alex

Hi,

Something basic could be done as a workaround in the short term:  E.g one script could be run before the backup, the other after.

To Stop and Disable:

Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")

Set colServiceList = objWMIService.ExecQuery _
    ("Select * from Win32_Service where Name = 'SAVService' or Name = 'Sophos AutoUpdate Service' ")

For Each objService in colServiceList
    If objService.State = "Running" Then
       objService.StopService()
       Wscript.Sleep 5000
       objService.ChangeStartMode("Disabled")
    else
      'Wasn't running
    End If
Next

To Enable and Start.

Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")

Set colServiceList = objWMIService.ExecQuery _
    ("Select * from Win32_Service where Name = 'SAVService' or Name = 'Sophos AutoUpdate Service' ")

For Each objService in colServiceList
    If objService.State = "Running" Then
      'ok
    else
      objService.ChangeStartMode("Automatic")
      Wscript.Sleep 5000
      objService.StartService()
   End If
Next

They could be combined into one VBScript but you get the idea.

I've chosen to disable AutoUpdate also, as if an update occurs during the backup it could install SAV which might start the SAV service.

But I would suggest calling Support for a better solution.

Regards,

Jak

Hi jak

Thanks for the help - that's very helpful!

I'll try it out and see how it works. Like you say, I'll get in touch with support in the long run.

Alex

Hi Jak,

Just to let you know I have also found your scripts extremely helpful.

I had a Backup Exec Agent running on our MS servers that put SAVservice at 99% during backup.

We have incorporated your stop/start scripts as part of the back up job and all good!

Thanks very much - TED

Hi Ted,

Appreciate if  you can provide steps/guide incorporated sophos stop/start scripts as part of the back up job. Thanks