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SEC missing computer details and unable to apply policies

CFB

We recently had a hard drive failure on our Windows 2003 Sophos Enterprise Console 4.5 server and discovered that our backup was corrupt.  The server has been rebuilt (same host/doman and IP address) and I've installed SEC 4.7.

Existing client computers are unable to pickup definition updates.  I can see them SEC, but am not able to not collect computer details or send them policies (greyed out).

On one client computer I uninstalled the Antivirus, Updater and Management components, restarted, then reinstalled using a command line to the Sophos server share.  It is able to pickup updates, but no computer details are showing and I am unable to send it policies.

Windows Group Policy is opening the three standard Sophos ports (UDP & TCP) on the client computers.

:15357


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    The "Sophos Certification Manager" service is running on the server.

    All 4 registry keys are missing on the client, after running the script.

    The three server registry key values match the strings in the mrinit.conf that I used in generating the script.  The cac key value matchs on the client and server.

    Thanks for your assistance.

    Colin

    :15655
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  • 0

    The "Sophos Certification Manager" service is running on the server.

    All 4 registry keys are missing on the client, after running the script.

    The three server registry key values match the strings in the mrinit.conf that I used in generating the script.  The cac key value matchs on the client and server.

    Thanks for your assistance.

    Colin

    :15655
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