Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 1 subscriber
  • Views 1209 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to update clients auto or manually?

Farhan

Computer on my network stop getting updates from server also unable to update them manualy from console, to update them i have to start indexing service on each client machine!!! is there any simple an easy way to resolve this issue? any or any group policy to start indexing service on all computers?

:6011


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    That sounds most odd to me.  The only issue a while back regarding the indexing service was:

    http://www.sophos.com/support/knowledgebase/article/59494.html

    The most identifiable symptom being the error: CIDSYNC_E_CIDSWAPERROR in the AutoUpdate logs.  This was due to the Windows indexing service locking url files.  The workarounds being to either stop indexing or exclude the AutoUpdate cache directory, I think it was, from indexing.

    I believe the Sophos product now makes the exclusion in the indexing service at install but I don't believe it would be a dependency should it not be there.  However if it is helping I would think you could set the service to automatic in group policy, under the "Windows settings\security settings\system services".

    Thanks

    Jak

    :6013
Reply
  • 0

    Hi,

    That sounds most odd to me.  The only issue a while back regarding the indexing service was:

    http://www.sophos.com/support/knowledgebase/article/59494.html

    The most identifiable symptom being the error: CIDSYNC_E_CIDSWAPERROR in the AutoUpdate logs.  This was due to the Windows indexing service locking url files.  The workarounds being to either stop indexing or exclude the AutoUpdate cache directory, I think it was, from indexing.

    I believe the Sophos product now makes the exclusion in the indexing service at install but I don't believe it would be a dependency should it not be there.  However if it is helping I would think you could set the service to automatic in group policy, under the "Windows settings\security settings\system services".

    Thanks

    Jak

    :6013
Children
No Data