Hi all,
I'm assuming this is the correct forum to post this (and not the Safeguard one) since I'm using the full disk encryption option available in Enterprise Console... I have two (hopefully) short questions regarding this that I couldn't find the answer to anywhere, although it's possible I just amn't looking hard enough.
1. Is there any way to configure the number of failed login attempts allowed before POA completely locks everything out? Currently it seems to do this after one failed attempt, which is proving more hassle than it's worth. In Safeguard Easy this was available under an authentication policy, but I can't see it anywhere in Enterprise Console.
2. After unlocking a machine that had the issue above, it rebooted and locked itself again. I'm now stuck in a state where POA appears to have not only locked itself, but also cleared every available setting. When the machine starts up there are no available logon options on the lock screen as shown here: http://imgur.com/ICX2Mrc - when I click the Recovery button, that's also blank: http://imgur.com/5aMug97 . Does anyone have any idea how I can get this laptop back up and running again? I have looked through manuals and knowledgebase articles, but possibly not in the correct place.
Many thanks for any advice!
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