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OOPS! Forgot Accounts for Sophos EC and database

Billerica_IT

Hi all,

I am trying to upgrade to the EC 5.2.1 R2.  I am at the screen where it asks for the username for the database.  Like a dummny, I never wrote it down.  I have upgraded this installation in the past and never remember any of this.

I am reading this KB article:

http://www.sophos.com/en-us/support/knowledgebase/113954.aspx

And realize there must be two accounts overall.  I'm sure I could figure out the PW I would have set, but I have no idea what accounts are in use.  Is there a way for me to find out what accounts are running what in my current installation?  It is Server 2008 R2.

I ask because I am logged in via RDP as myself and that is the account which, by default came up in the field during installation.  And when I change it to what I think is the right account, I get a message saying "Changing the account used by the Sophos Enterprise Console requires you to reconfigure any remote consoles to use the same account.  Are you sure you wish to continue?"

Obviously, now I am NOT so sure...  Help?!  Thanks!

Oh, and this IS a domain environment.

:45971


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    Once you get to SEC 5.2.1 R2 just re-run setup.exe (C:\sec_[version]\ServerInstaller) and you can change the "database" username in the installer as it's run in a modify workflow.

    Just ensure that the new account is a member of the "Sophos DB Admins" group.

    If you have any other remote consoles you will need to re-run setup.exe on those as well to modify the installs.

    Regards,

    Jak

    :45987
Reply
  • 0

    Once you get to SEC 5.2.1 R2 just re-run setup.exe (C:\sec_[version]\ServerInstaller) and you can change the "database" username in the installer as it's run in a modify workflow.

    Just ensure that the new account is a member of the "Sophos DB Admins" group.

    If you have any other remote consoles you will need to re-run setup.exe on those as well to modify the installs.

    Regards,

    Jak

    :45987
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