Hi all, Found a virus on a client PC. See attached screenshot, please. How do I get rid of this and/or submit to Sophos? Never done it before; don't know the process. Thanks!
Sophos detects the various components of this malware as follows:
• Mal/EncPk-ALC • Mal/ZAccConf-A • HPmal/ZAccess-A (proactively via HIPS) • Troj/ZAUMem-C (in memory, e.g. during cleanup)
If the detection is in memory you may want to try the Sophos Bootable Anti-Virus tool (so the OS is not loaded and all files have to be on disk - and not in memory).
Communities Moderator, SOPHOS Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Sophos detects the various components of this malware as follows:
• Mal/EncPk-ALC • Mal/ZAccConf-A • HPmal/ZAccess-A (proactively via HIPS) • Troj/ZAUMem-C (in memory, e.g. during cleanup)
If the detection is in memory you may want to try the Sophos Bootable Anti-Virus tool (so the OS is not loaded and all files have to be on disk - and not in memory).
Communities Moderator, SOPHOS Knowledge Base | @SophosSupport | Video tutorials Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
