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virus removal

wellt

I need to do a manual cleanup with a virus but not sure where to find the file.  I've run a search and have not been able to find the virus.  Virus is Troj/TDL3Mem-A

Thoughts??

Thanks

T

:6771


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  • 0

    Hello and welcome,

    if you look at the analysis of Troj/TDL3Mem-A the Action Tab states: Please contact Sophos support for assistance removing this threat. (contacts are listed here, please see also the Customer checklist for the information you should have at hand).

    BTW: Manual cleanup doesn't mean you have to locate and scrub a certain file - and as Troj/TDL3Mem-A provides detection for the memory-resident component of the TDL3 family of rootkits no file is associated with the detection.

    Christian

    :6789
Reply
  • 0

    Hello and welcome,

    if you look at the analysis of Troj/TDL3Mem-A the Action Tab states: Please contact Sophos support for assistance removing this threat. (contacts are listed here, please see also the Customer checklist for the information you should have at hand).

    BTW: Manual cleanup doesn't mean you have to locate and scrub a certain file - and as Troj/TDL3Mem-A provides detection for the memory-resident component of the TDL3 family of rootkits no file is associated with the detection.

    Christian

    :6789
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