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Sophos 9.7 updates slow on Windows 7 32 bit machine

Sophos_User

Hello,

I know that there were problem with the way Sophos updated the clients with Sophos 9.5.

We have upgraded to 9.7 and still get reports from users that whenever Sophos applies an update their machines become noticeably slower.

These machines are at least Dual Core Processors with 4 GB of ram and plently of HDD space. 

Has anybody run into the same issue and if so how have you resolved it?

Thanks!

:15641


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  • 0

    Hi,

    Good advice!  I already set the AutoUpdate service to delayed start so that should give me the 10 seconds which did seem to help.  I checked the task scheduler and so far the histroy show the task only running off hours but I will keep an eye on that.

    If I add the reg key below with a decimal valuse of "300" will it work even though I already set the service AutoMatic Delayed start?

    32-bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate]

    "StartupDelay"=dword:0000000a

    Thanks

    :15697
Reply
  • 0

    Hi,

    Good advice!  I already set the AutoUpdate service to delayed start so that should give me the 10 seconds which did seem to help.  I checked the task scheduler and so far the histroy show the task only running off hours but I will keep an eye on that.

    If I add the reg key below with a decimal valuse of "300" will it work even though I already set the service AutoMatic Delayed start?

    32-bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate]

    "StartupDelay"=dword:0000000a

    Thanks

    :15697
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