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Completely exempt folder and contents - how?

ipgsophos

Hi,

Is there some documentation or can someone let me know all of the places in the Enterprise Console where I need to add an exclusion if i want to prevent Sophos from taking any action at all on a folder and its contents (recursively), for example C:\MyExemptFolder?

Thanks

:37239


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    Hi,

    I have a third party application that updates itself by copying files from a shared network location to the local drive. As part of the procedure it checks for running instances of itself before proceeding. It fails with an access denied message if the "Sophos Anti-Virus status reporter" service is running. I have posted about this before more than a year ago but still have no solution other than stopping/killing the service. I'm guessing Sophos is interpreting the behavior as suspicious but I cannot work out how to exempt it.

    Thanks

    :37277
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  • 0

    Hi,

    I have a third party application that updates itself by copying files from a shared network location to the local drive. As part of the procedure it checks for running instances of itself before proceeding. It fails with an access denied message if the "Sophos Anti-Virus status reporter" service is running. I have posted about this before more than a year ago but still have no solution other than stopping/killing the service. I'm guessing Sophos is interpreting the behavior as suspicious but I cannot work out how to exempt it.

    Thanks

    :37277
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