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SEC 4.5 to 4.7 upgrade

1976saint

Hi, has anyone else come across this;

I attempted to upgrade my SOPHOS4.5 SQL2005 database server in my test lab and during the install it failed reporting that it was unable to upgrade the SOPHOS3 database (which was still on the box from our previous step upgrade from 3.1 to 4.0 to 4.5)!

Why it was attempting to do this I don't know but I took the step to do a bit of tidying up and deleted SOPHOS3 and 4 databases leaving only SOPHOS45.


Once deleted I tried the upgrade again but all I was presented with to install was the Sophos Enterprise Console. When I looked at SQL a SOPHOS47 database had appeared I guess from the original upgrade which failed.

Luckily for me this was a VM server that I snap shotted before so I reverted back, deleted the databases again and then installed with just SOPHOS45. The upgrade completed okay this time.

Anyone else come across this as this as a surprise.

:17613


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    Hello 1976saint,

    if you still have the snapshot Support (or QA) might be interested. Not knowing the details it's guesswork why it failed - but it could be that the 4.7 installer got confused when it found the SOPHOS3 database. You said the the upgrades up to 4.5 were without problem? 

    Once deleted I tried the upgrade again but all I was presented with to install was the Sophos Enterprise Console

    The install consists of several steps depending on the components already present. The installer did a rollback when it could not upgrade the database, didn't it? While the rollback removes SEC it will keep the database though if it has already been created. Only finding the SOPHOS45 database this time I think it's likely that the installer would have completed successfully. 

    Christian

    :17615
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  • 0

    Hello 1976saint,

    if you still have the snapshot Support (or QA) might be interested. Not knowing the details it's guesswork why it failed - but it could be that the 4.7 installer got confused when it found the SOPHOS3 database. You said the the upgrades up to 4.5 were without problem? 

    Once deleted I tried the upgrade again but all I was presented with to install was the Sophos Enterprise Console

    The install consists of several steps depending on the components already present. The installer did a rollback when it could not upgrade the database, didn't it? While the rollback removes SEC it will keep the database though if it has already been created. Only finding the SOPHOS45 database this time I think it's likely that the installer would have completed successfully. 

    Christian

    :17615
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