This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Application that legitimately launches another EXE gets blocked

Hi,

I have an application running on Windows 7 x86 with Sophos ES&C v 9.5. When you click on a button in the GUI it tries to launch another EXE from the local hard drive but is blocked unless I first kill SavService.exe. I have exempted the program EXE, the folders containing the called EXE, turned off DEP and UAC and still have the problem. How can I permit the application to proceed?

Thanks

:18695


This thread was automatically locked due to age.
Parents
  • Hello ipgsophos ,

    first of all you should not indiscriminately change security related settings. They are not there just to make your life harder. While you gave the details of your OS and Sophos they are missing for the problem. If course if both the an application and the another EXE are rather uncommon or internal it won't help if you name them. 

    By blocked you mean that the EXE just doesn't start or do you get an alert from Sophos (if so, what does it say)?And you have to stop the service (or do you actually kill the process) before you click the button to be able to launch the program?

    Christian

    :18711
Reply
  • Hello ipgsophos ,

    first of all you should not indiscriminately change security related settings. They are not there just to make your life harder. While you gave the details of your OS and Sophos they are missing for the problem. If course if both the an application and the another EXE are rather uncommon or internal it won't help if you name them. 

    By blocked you mean that the EXE just doesn't start or do you get an alert from Sophos (if so, what does it say)?And you have to stop the service (or do you actually kill the process) before you click the button to be able to launch the program?

    Christian

    :18711
Children
No Data