Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 1 subscriber
  • Views 19220 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Auto Updating

ArtKeetra

Both of my systems have a failure with on demand updating,

From the log Auto Update appears to be working, but not maybe on start up.

One system shows the failure to update in the Sophos icon, but, the other doesn't!

I've checked settings and cannot find anything amiss.

:51954


This thread was automatically locked due to age.
Parents
  • 0

    Christian.

    You'll have to forgive my limited skill in this respect. I've searched for the 'file' to no avail.

    I have, however, found this SAV log but it won't attach as a doc.

    But, it gives no indication, that I can see, of any problem.

    Art

    ****************** Sophos Anti-Virus Log - 22/07/2014 14:05:34 **************

    20140717 161543    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 161544    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140717 161553    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 222915    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 222916    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140718 163629    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140718 163630    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140720 074814    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140720 074815    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140720 185042    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185042    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185044    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185044    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185058    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185058    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185131    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185131    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185132    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185134    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185134    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185144    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185144    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185147    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185147    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185229    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185237    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185244    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" has been cleaned up.
    20140720 185250    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" has been cleaned up.
    20140720 185250    Adware or PUA 'LeakTest' has been removed.
    20140721 075627    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 075627    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140721 200300    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 200301    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140721 211021    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 211022    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140722 071302    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140722 071303    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
          (37 items)

    :52080
Reply
  • 0

    Christian.

    You'll have to forgive my limited skill in this respect. I've searched for the 'file' to no avail.

    I have, however, found this SAV log but it won't attach as a doc.

    But, it gives no indication, that I can see, of any problem.

    Art

    ****************** Sophos Anti-Virus Log - 22/07/2014 14:05:34 **************

    20140717 161543    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 161544    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140717 161553    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 222915    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140717 222916    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140718 163629    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140718 163630    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140720 074814    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140720 074815    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140720 185042    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185042    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185044    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185044    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185058    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185058    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185131    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185131    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185132    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185134    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185134    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185144    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185144    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" for user Jilly-PC\Jilly
    20140720 185147    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185147    On-access scanner has denied access to location "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" for user Jilly-PC\Jilly
    20140720 185229    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185237    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" belongs to adware or PUA 'LeakTest' (of type Hacking tool).
    20140720 185244    File "C:\Users\Jilly\AppData\Local\Temp\Sjgw15EC.exe.part" has been cleaned up.
    20140720 185250    File "C:\Users\Jilly\AppData\Local\Temp\uEdPMG9l.exe.part" has been cleaned up.
    20140720 185250    Adware or PUA 'LeakTest' has been removed.
    20140721 075627    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 075627    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140721 200300    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 200301    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140721 211021    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140721 211022    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
    20140722 071302    Using detection data version 4.98G (detection engine 3.50.1). This version can detect 6461849 items.
    20140722 071303    User (NT AUTHORITY\LOCAL SERVICE) has started on-access scanning for this machine.
          (37 items)

    :52080
Children
No Data