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Computer is net yet managed. [0xfffffffd]

mbjoe

We have a workstation that is listed as having error: "Computer is net yet managed. [0xfffffffd]"

The console is saying it hasn' t been updated since last month, but if you check the local workstation it is currently up to date. Here is the latest log error from the Router Management System logs.

27.06.2011 13:25:36 1104 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Router/Logs/Router-20110627-172536.log
27.06.2011 13:25:36 1104 I Sophos Messaging Router 3.3.0.2059 starting...
27.06.2011 13:25:36 1104 I Setting ACE_FD_SETSIZE to 138
27.06.2011 13:25:36 1104 I Initializing CORBA...
27.06.2011 13:25:36 1104 I Setting connection cache limit to 10
27.06.2011 13:25:36 1104 I Creating ORB runner with 4 threads
27.06.2011 13:25:36 1104 I This computer is part of the domain DOMAIN
27.06.2011 13:25:36 1104 E ACE_DLL::open failed for TAO_ImR_Client: Error: check log for details.
27.06.2011 13:25:36 1104 E Unable to find service: ImR_Client_Adapter
:14417


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  • 0

    HI,

    Based on that IOR string, the parent router has the IP addresses: 10.83.114.19  and 192.168.56.1 .  So the client is connecting to the address of the parent as specified in the ParentAdrress field on the client in the registry, on port 8192.


    It is then being told to connect to: 10.83.114.19 on port 8194 and if that fails, it should move on to trying 192.168.56.1 on 8194.  I believe it tries them in the order they appear, you could always do a netstat or use something like TCPView to confirm where the RouterNT.exe process is going first.

    Does the parent router need to listen on both interfaces, is it managing clients in both those networks?

    If not, I would suggest binding the router on the parent to just one of those IP addresses, that way the IOR will only contain the one ip address.

    To do so: http://www.sophos.com/support/knowledgebase/article/12507.html  will help.

    As a test, when you telnet to the server on port 8192 the IOR string returned will be shorter as it will only have 1 ip address encoded within it rather than the current 2.

    Regards,

    Jak 

    :14689
Reply
  • 0

    HI,

    Based on that IOR string, the parent router has the IP addresses: 10.83.114.19  and 192.168.56.1 .  So the client is connecting to the address of the parent as specified in the ParentAdrress field on the client in the registry, on port 8192.


    It is then being told to connect to: 10.83.114.19 on port 8194 and if that fails, it should move on to trying 192.168.56.1 on 8194.  I believe it tries them in the order they appear, you could always do a netstat or use something like TCPView to confirm where the RouterNT.exe process is going first.

    Does the parent router need to listen on both interfaces, is it managing clients in both those networks?

    If not, I would suggest binding the router on the parent to just one of those IP addresses, that way the IOR will only contain the one ip address.

    To do so: http://www.sophos.com/support/knowledgebase/article/12507.html  will help.

    As a test, when you telnet to the server on port 8192 the IOR string returned will be shorter as it will only have 1 ip address encoded within it rather than the current 2.

    Regards,

    Jak 

    :14689
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