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Sophos Endpoint Security and Control with NAC

Gorek

Hello everyone,

i have an issue with some endpoints where NAC is installed. We run an weekly scan and check conformity of "Last Scan Grace Period". For some reason, there are a lot of endpoints which run this scan and have the value "{null}" but "0" is expected. So the endpoints with the wrong value are shown as "non-compliant". But they have to be compliant because they run the scan.

Are there any workarounds i can perform?

Thanks

Robby

:17943


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  • 0

    Hello Gorek,

    can't help you neither with the issue nor with support (sometimes a little bit insistence is needed) but running around and collect logs caught my eye. Are these logs collected with SDU? If you can Protect computers you can also run SDU remotely - and if you can set up a writable share which the clients can access they'll "collect them themselves".

    Christian

    :18217
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  • 0

    Hello Gorek,

    can't help you neither with the issue nor with support (sometimes a little bit insistence is needed) but running around and collect logs caught my eye. Are these logs collected with SDU? If you can Protect computers you can also run SDU remotely - and if you can set up a writable share which the clients can access they'll "collect them themselves".

    Christian

    :18217
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