Hello,
I have just reinstalled Enterprise Console (now using 5.2.1) after I have had my license upgraded from Sophos Security Suite SBE to Sophos Endpoint Protection - Business. I am running Windows Server 2012 VMs and a mix of Windows 7 and 8 clients.
As I recreated user accounts along recommended practises, my "Update Manager Account" is now <mydomain>\SophosUpdateMgr. However, my clients are still running Sophos AV with Updating details of the old (now deleted) account.
As a result they cannot update themselves, nor can I correct the credentails manually on the clients as the Configuration > Updating dialog box (Primary location) has the settings "greyed out". Chicken and egg!
Q1) How should I get my Winodws Clients to use the new Username/Password?
Q2) Should I just rerun the AV from \\myserver\SophosUpdate\CIDs\S000\SAVSCFXP\setup.exe ?
Q3) If so, will this include the new updating policy?
Thanks,
Chris
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