Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 1 subscriber
  • Views 13871 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

About Awaiting Policy Transfer and Up to date problems

Nok

Sophos Enterprise Console is 5.2.1.197

Sophos Endpoint is 10.3

We have around 260 Managed computer.

Recently , there are around 10 of computers show Awaiting Policy Transfer in the Console all the time.

It's also show Up to date "not since xxxxxxxx" .

However all of the virus definition is up to date in these 10 computers, I view the updating log in client side, there is no error and the log show that it can download the updates from the Sophos Server.

What should I do to fix these problems? 

There is an example photo, The ITD01 and ITD05 computer is online, but it show Awaiting Policy Transfer and not up to date now.

Thanks!

:52765


This thread was automatically locked due to age.
Parents
  • 0

    Thanks For your reply.

    I have checked the Computer Details (ITD01) . The last message received from computer is 8/12/2014 , which is same with the SEC.

    In the Router Logs, I search the word "ITD01" , it show the following:

    20.08.2014 08:17:36 3450 I RouterTableEntry state (router, logging on): Router$ITD01:72012 is active consumer (will try to notify), active supplier
    20.08.2014 08:17:36 3450 I Logged on Router$ITD01:72012 as a router

    20.08.2014 08:19:23 222C I RouterTableEntry state (router, logging on): Router$ITD05:81012 is active consumer (will try to notify), active supplier
    20.08.2014 08:19:23 222C I Logged on Router$ITD05:81012 as a router

    :52805
Reply
  • 0

    Thanks For your reply.

    I have checked the Computer Details (ITD01) . The last message received from computer is 8/12/2014 , which is same with the SEC.

    In the Router Logs, I search the word "ITD01" , it show the following:

    20.08.2014 08:17:36 3450 I RouterTableEntry state (router, logging on): Router$ITD01:72012 is active consumer (will try to notify), active supplier
    20.08.2014 08:17:36 3450 I Logged on Router$ITD01:72012 as a router

    20.08.2014 08:19:23 222C I RouterTableEntry state (router, logging on): Router$ITD05:81012 is active consumer (will try to notify), active supplier
    20.08.2014 08:19:23 222C I Logged on Router$ITD05:81012 as a router

    :52805
Children
No Data