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Removing Infected Files

Altren

Hi there,

Sophos has quarantined two items.  I can not delete or remove them and I would like to do so.  I can not find any real information on them.  Any ideas how I can permanently get rid of them?  The scan history was as follows:-

 "c:\windows\temp\sophos_autoupdate1.dir\1311853255\programfiles\sophos\sophosanti-virus\tamperprotectionmanagement.dll' infected with Mal/FakeAV-CN

and

 "c:\windows\temp\sophos_autoupdate1.dir\1311853255\classfilterdrivers\iA64\sdcfileter.sys" has been identified as suspicious Sus/UnkPack-C

Cheers

:17369


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    Hello Tim,

    so this directory exists with those files (and others) in it and you do a right-click scan and then get the alerts? Is Sophos updating properly (I'd expect it to fail)? What happens if you request Update now?

    Christian

    :17437
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  • 0

    Hello Tim,

    so this directory exists with those files (and others) in it and you do a right-click scan and then get the alerts? Is Sophos updating properly (I'd expect it to fail)? What happens if you request Update now?

    Christian

    :17437
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